Bob the Blogging Badger

Bob is a badger; he likes to blog.

Bob the Blogging Badger joined our content team in 2014. We found him roaming the streets of the the Dorset/Somerset border and decided to give him his big break into business. His talent for writing combined with his love to training, learning and education make him the perfect blogger! If you have any suggestions for Bob, let him know - he won't bite.

Management or Leadership? What's the Difference?

Management or Leadership? What's the Difference?
A common question asked by newly appointed managers attending our Management and Leadership training courses is, ‘What’s the difference between management and leadership?’. It’s an important question as the difference is not a mere case of pedantics. Although the two concepts work hand in hand, there are important differences between the two terms, which managers need to understand, if they are to appreciate when they should be leading and when they should be managing. Essentially, the difference between leadership and management is that leaders inspire people to follow them, whilst managers have people working for them.  To help describe this further,...
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4 Biggest Sales Mistakes that Salespeople Make

4 Biggest Sales Mistakes that Salespeople Make
If you work in a sales environment, then the likelihood is that you have experienced the frustrations of feeling you’ve closed a deal, only to find out that you haven’t. Most salespeople can empathise with the disappointment of investing heart and soul into trying to sell a product or service that is clearly a great fit for the prospect, only to find out that their approach has failed.  So, if you’ve got a great service or product but you’re not selling it as well as you should, then where might you be going wrong? Below, we’ve listed the four sales mistakes that...
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Five Traits of a Successful Sales Person

Five Traits of a Successful Sales Person
Excellent salespeople are like gold dust. Businesses with a detailed understanding of what it takes to do well in sales, use this understanding to build high performing sales teams that consistently win business and drive company success. So what does it take to be a winning salesperson? Below, we have outlined the most important traits: Trait Number 1: Passion From prospecting to closure, passion is an essential driver across all elements of the sales cycle. Passion is emotionally contagious and a salesperson, passionate about the product or service, will, no doubt, pique the interest of their prospect. Likewise, a passionate approach...
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Top Tips to Help you Become an Effective Presenter

Top Tips to Help you Become an Effective Presenter
With increased export portfolios, relocations of large businesses to the South West region and entrepreneurs choosing the South West over other parts of the UK, business is thriving. In fact, it’s estimated that businesses in Devon and Cornwall alone, turnover in excess of £14 billion per annum. It’s a fact that strong businesses need strong presenters to ensure growth and promotion. If you work for a South West business, then the ability to present successfully is a fantastic skill to have. The guidelines below will go a long way to helping you develop the skills you need. We look at the...
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It's Essential that South West Companies Protect their Expats

It's Essential that South West Companies Protect their Expats
HMRC Regional Trade Statistics show that exports from companies based in the South West of England are continuing to rise. Devon, Dorset, Somerset and Cornwall may not be obvious locations for international business activities, but the region is performing outstandingly when it comes to their exporting efforts.  When exporting, it's naturally important that companies send members of staff to target countries to manage business processes and relationships on the ground.  While some businesses are adept at preparing and training international staff in advance of their moves, unfortunately, many other companies fail dismally in this duty of care. The lack of training given to outbound staff...
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Lidl: Good Prices and Great Training!

Lidl: Good Prices and Great Training!
Lidl is planning to add an additional store to its current South West portfolio by creating a second store in Yeovil. Its portfolio has grown rapidly in this part of the world with stores across Somerset in key locations such as Bristol, Bath and Dorchester, Dorset. This latest expansion has been met positively by the local community who can not only expect the prospect of additional jobs working for a market leading company, but also a full ‘living wage’ – putting Lidl’s shop floor workers at a distinct wage advantage when compared to other local supermarket competitors.  Good pay and additional...
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Quirky Facts about the South West, UK!

Quirky Facts about the South West, UK!
To make sure we get our business offering right, it’s essential that we truly understand our South West neighbours and their potential training needs. One of the best ways to map training needs is to ensure that we stay on top of reports released from entities such as the Office for National Statistics or UK Trade and Investment. We came across some fantastically quirky facts when when reading ‘Portrait of the South West’ and thought we'd share them with you! •    Did you know over five million inhabitants reside in South West England; making the population bigger than Northern Ireland and...
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How Reciprocity is Effectively used in International Business

How Reciprocity is Effectively used in International Business

Reciprocity is a word many people have heard of before however few can define the mechanisms of this concept in business even though they may experience it all the time and as it happens right in front of their eyes. The purpose of this blog is to explain why one feels the need to return favours and how businesses or anyone can take advantage of the phenomenon.
 

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8 Essential Lessons the German Mannschaft Can Teach Every Business

8 Essential Lessons the German Mannschaft Can Teach Every Business
Last month we witnessed a breathtaking World Cup final which saw the Mannschaft (‘team’) win after a 24 year drought. As well as appearing in the World Cup finals eight times and having won the tournament four times, Germany is now the first European team to have won the cup on Latin American soil.  Clearly, the German Mannschaft is a fantastic team. After all, we can’t neglect the fact that they played against Argentina, a country which is - unlike Germany - not known for its team but for its star player, Messi, a.k.a “the best player in the world”.However, do...
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Cultural Competency - A Military Perspective

Cultural Competency - A Military Perspective
When thinking of culture, first thing that comes to mind for most people is the culture of a certain country or ethnic group. However, working fields also have a specific culture. The military, for example, has a distinct culture that can cause problems when military staff are required to see a therapist. How can the cultural gap that arises in such a situation be bridged?Maybe you have never heard of the term “cultural competency,” i.e. the understanding, acknowledgement and appreciation of a therapist concerning the differences between his patients and the effects these differences have on the therapy itself. However, according...
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Join Us for Our Open Day

Join Us for Our Open Day
You're invited to our Open Day May 6th! Come and join us to officially open our new training centre and meet with other local businesses for a bit of networking and nibbles. We welcome you to come either between 12:00-14:00 or 18:00-20:00 on Tuesday May 6th 2014. Networking Scavenger Hunt! To make this time valuable for you, we are going to hold a Scavenger Hunt! You'll find out information about other local businesses as well as spread the word about your own. The winner will win a prize, but shhhh, it's secret…come and find out what it is ;) We would...
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Managing Multicultural Teams: A Participant's Feedback

Managing Multicultural Teams: A Participant's Feedback
We ran a Managing Multicultural Teams open course on January 30th. We asked one of the participants to tell us about her experience of the open course – what was covered, what her key take-aways were, and how this experience will be applicable back into her role at a Bournemouth based, international NGO. What did the training cover? The training was nicely structured but also informal at the same time allowing us (attendees) to ask as many questions and share our own experiences as we went along throughout the day. The training started with looking at how culture affects business and leadership. ...
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Contagious Leadership – Emotional Intelligence and its impact on Team Performance

Contagious Leadership – Emotional Intelligence and its impact on Team Performance
In today’s business world, hard skills are no longer seen as the sole key to success. While in the past there was no room for emotions in the workplace and the importance of soft skills was largely underestimated, they have come to be considered as indispensable and well worth striving for – and rightly so, I believe. Just think about your own experiences. Wouldn’t you agree that your emotional state greatly influences your thoughts, attitude and behaviour and consequently, your personal wellbeing, your relationships and your performance both at work and in your private life? This is why Emotional Intelligence (EI),...
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What makes for the Perfect Training Centre?

What makes for the Perfect Training Centre?
ProximityFor a business it is good to have local facilities that avoids to go too far to find the right place. It saves time and money. This is the reason why we think that our training facilities can help regional businesses to develop. ComfortTo learn, you need to be in the right conditions. Our rooms are spacious and comfortable. We want them to be right environment for you to bring away as much as you can, in the right conditions.The training centre also includes a lounge. Perfect to have a break with some refreshments, it is also a good place to...
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