Communication

Many thanks to the trainer, she was excellent.

Copart

 

Communication is critical to all circles of business life. We run a series of training courses throughout the year designed to boost communication skills at both the personal and organisational level.

All our courses are delivered over one-day, by experienced, professional trainers in our training centre in Somerset.

To find the course for you, simply click the title of interest to find out more on the course, our next scheduled date and how to book.

Aims of the course

Communication skills are an essential part of everybody’s standard toolkit. This popular one-day course gives participants the skills to needed to communicate and collaborate with others and leave the day with a clear plan of how to improve upon their own communication style and technique.

 

Who will benefit from attending?

This course is suitable for anyone, in any role, looking to strengthen their communication and collaboration skills.

 

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Reference Nr.: COCS
Experience Level: Standard

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Aims of the course

This insightful one-day training course gives participants the practical skills needed  to develop and implement a framework for successful value-creation in the minds of clients or prospects on the telephone.  Adding or creating value is a sharp skill and learners will leave the day feeling more confident in their ability to communicate value to others.

 

Who will benefit from attending?

Anyone who uses the telephone to persuade clients or prospects or for those working in account management.

 

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Reference Nr.: COCVT
Experience Level: Standard

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Aims of the course

Good grammar is essential when producing business communications and documents. Our straightforward Business Grammar course has been developed to leave participants with the skills and insight to produce grammatically well written documents which present them in the best light possible.

 

Who will benefit from attending?

Anyone who has to write reports, documents, manuals, catalogues, websites, minutes, letters or any other sort of text that will be read by others.

 

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Reference Nr.: COEBG
Experience Level: Standard

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Aims of the course

In this informative one-day course, participants will cover the essential skills needed in business writing. Participants will leave the training feeling confident to apply new skills and techniques to create emails, letters and reports that grab their reader’s attention, deliver the message concisely and create a change in the reader’s reactions.

 

Who will benefit from attending?

Anyone who wants to better their potential in writing powerful emails, letters, reports or business copy.

 

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Reference Nr.: COEBW
Experience Level: Standard

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Aims of the course

In this illuminating course, participants will learn how to make great speeches with power and punch. A practical, hands-on, one-day training course, participants will leave the day having understood the basic framework to making a good speech as well as having practised new skills and applied new insights.

 

Who will benefit from attending?

Anyone who wants to improve their skills of speaking in public.

 

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Reference Nr.: COMAPS
Experience Level: Standard

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Aims of the course

If you are involved in workplace disputes or grievances, mediation skills are critical to ensuring the process is managed well and that the right outcome is found.

The aim of this course is to nurture participants into becoming mediators, empowering them to make a significant difference at work by facilitating resolution and preventing escalation of issues or employment tribunals.

This instructive one-day course will equip participants with the skills necessary to mediate with confidence and conviction.

 

Who will benefit from attending?

  • Managers, employee representatives and HR professionals
  • Other employees who wish to enhance their interpersonal skills

 

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Reference Nr.: COMW
Experience Level: Standard

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Aims of the course

This eye-opening one-day course will look at the NLP model and how it can give insight into to the way we communicate both internally and externally.

The course will equip participants with a range of tools and techniques which will help them read other peoples' messages as well as how they can impact or persuade others through the way they use language.

 

Who will benefit from attending?

This course is perfect for anyone who needs to further improve their communication skills and wants to look at a proven way of increasing their performance.

 

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Reference Nr.: CONLPCO
Experience Level: Standard

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Aims of the course

Learning how to influence and persuade others is one of the most valuable skills in life, whether at work or in personal life.

This lively one-day course is designed to help participants become more confident, influential and persuasive. It will help maximise presence, create a powerful impact and make a compelling argument.

 

Who will benefit from attending?

Anyone who wants to improve their ability to persuade and influence others in the workplace, get themselves heard and encourage others to value their opinion whilst making a greater impact on those around them.

 

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Reference Nr.: COPI
Experience Level: Standard

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Aims of the course

This course is aimed at equipping participants with the necessary skills and techniques needed to deliver quality presentations, with clarity and with confidence.

 

Who will benefit from attending?

Anyone needing to improve their speaking and presentation skills whether for small or large audiences.

 

Quick Details:

Reference Nr.: COPSC
Experience Level: Standard

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