International Business Skills

Trainer was very knowledgeable and made me feel relaxed

Granite Transformations

 

Wherever I go in the world with my role I'll see things through a different lens

                       Total 

 

Need cultural awareness training or related international training? You are in safe hands!

With over 20 years' experience training companies such as Toyota, Triumph, Mercedes Benz, Epson, BHP and Total, our parent company are the market leading company in the UK for cultural awareness training and related international business training topics. 

Our respected face to face and online cultural training courses  help staff work confidently across cultures generically, or, equip them with specific skills and insights to help maximise their success when travelling to locations such as Saudi Arabia, China, Iran, USA, Thailand, Japan, the UAE  or the Middle East.

Whether you're in Dorset, Devon, Somerset, Wiltshire or Cornwall, we have trainers with the expertise and insights to deliver truly engaging and productive training sessions. Contact us to discuss further. 

Aims of the course


When doing business with people from China, it's important to understand that the business culture differs greatly.  To build trusting relationships and to maximise your outcomes, it's essential that you understand Chinese culture.  By understanding the culture, you will appreciate the expectations that your Chinese counterparts have of you, the Chinese business approach and unspoken business rules. 

This is an online course, developed by China business experts and run by our sister company, 'Commisceo Global Consulting'.  The course will give you practical insights to help shape your strategies and materials and the ability to approach your transactions productively and with confidence. 

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems. 

Click here for more information:

https://commisceo-global.com/online/courses/china/preview 

 

Who will benefit from attending?

  • Anyone working on fixed projects with Chinese counterparts
  • Negotiation teams
  • Exporters
  • Anyone attending meetings in China or welcoming Chinese counterparts to the South West

Quick Details:

Reference Nr.: IBCCA
Experience Level: Standard

more details...

Aims of the Course

This course is designed to help anyone working internationally, or across cultures, to maximise their performance by confidently navigating any cross cultural setting.

By understanding the critical drivers of the cultures you work with, you will gain an understanding of why your cross cultural counterparts act as they do, the behaviours that are really important to them, the expectations that they might have of you and the approach you should be taking to drive positive and productive outcomes.

This valuable understanding will help you build positive and trusting relationships, protect your company reputation and avoid potential cultural blunders.

Specifically this cultural awareness course will help you to:

  • Understand the impact of culture on international working
  • Understand your own culture and how this influences the way you communicate, work and build relationships
  • Appreciate the impression you make on people from other cultures
  • Explore key cultural differences and their impact on the dynamics between people from different cultural backgrounds
  • Gain an in depth appreciation of behaviours most likely to trip you up cross culturally and gain strategies to avoid potential conflicts, upset or offence 
  • Develop the skills and know how to project a positive image regardless of where you are in the world
  • Acquire tools and strategies to navigate any cultural setting positively

This course is typically tailored to incorporate focus on a specific culture/s or on specific business activities such as selling, marketing, negotiating, buying etc. 

 Who will benefit from attending? 

  • Staff with any form of international role - whether face to face or virtual 
  • Staff with a need to manage or lead international teams
  • Managers with a multinational / cross cultural staff base 
  • Individuals with a multicultural service base 
  • Those managing overseas suppliers or distributors 
  • Project staff working across international projects 
  • Individuals due to go overseas for the purpose of selling / marketing products, establishing a supplier chain, implementing an international supply chain, or, negotiating an international contract 

Our cultural trainers

Our cultural trainers are all fully qualified, cultural professionals with extensive experience working internationally within a business capacity. 

Online training 

Our cultural awareness training is also available as an online / eLearning training option via our parent company Commisceo Global Consulting Ltd. 

 

Quick Details:

Reference Nr.: IBCAT
Experience Level: Standard

more details...

Due to the impact of Coronavirus, our 'Customer Service Excellence across Cultures' training course, can also be delivered to groups via live webinar, or  delivered as an eLearning module. Contact the Training South West team to discuss further.  

Aims of the course

When dealing with clients from around the world it's important to remember that customer service expectations can differ greatly.

This course helps participants appreciate how and why cultures differ and equip them with insightful and practical skills to ensure they deliver world class customer service no mater when the client is from.

 

Who will benefit from attending?

  • Anyone working or dealing with international customers
  • Call centre staff
  • Professionals communicating globally but remotely
  • Exporters

 

Quick Details:

Reference Nr.: IBCACS
Experience Level: Standard

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Due to the impact of Coronavirus, our 'Developing a Global Business Mindset' training course, can also be delivered to groups via live webinar, or  delivered as an eLearning module. Contact the Training South West team to discuss further.  

Aims of the course

This course will equip participants with essential insights and skills necessary to successful global working. Working effectively in a global capacity requires a global mindset to navigate the many challenges, as well as opportunities, involved in international trade.

 

Who will benefit from attending?

  • Anyone who works on a professional level internationally
  • Business owners, managers and sales professionals
  • Exporters

 

Quick Details:

Reference Nr.: IBDGM
Experience Level: Standard

more details...

Due to the impact of Coronavirus, our 'International Consumer Behaviour' training course, can also be delivered to groups via live webinar, or  delivered as an eLearning module. Contact the Training South West team to discuss further.  

Aims of the course

If you sell a service or product, it's important that it meets the needs of your target market or consumer. When working internationally consumer behaviour changes from country to country and culture to culture.

This course has been designed to develop an awareness of international consumer behaviour and to boost your international presence through delivering what's needed.

 

Who will benefit from attending?

  • Business owners
  • Global managers
  • Account directors
  • Business development executives
  • Exporters

 

Quick Details:

Reference Nr.: IBICB
Experience Level: Standard

more details...

Due to the impact of Coronavirus, our 'International Negotiation Masterclass' training course, can also be delivered to groups via live webinar, or  delivered as an eLearning module. Contact the Training South West team to discuss further.  

Aims of the course

The aim of the course is to provide information on approaches to, tactics in and strategies surrounding international negotiation. It's an engaging, practical and thoroughly insightful exploration of strategies and approaches to boost negotiation skills when working internationally.


Who will benefit from attending?

  • Owners and Directors
  • Deal Leaders
  • Business development & Sales executives
  • Exporters

 

Quick Details:

Reference Nr.: IBCAIN
Experience Level: Standard

more details...

Aims of the course

Japanese business culture differs greatly to UK business culture.  By understanding the culture of your Japanese counterparts you will greatly enhance your chances of delivering productive and successful business transactions. You will also appreciate the expectations that your Japanese counterparts have of you and gain the skills and know how to develop an effective business strategy.  You will also gain an understanding of business etiquette and an appreciation of behaviours which are likely to cause offence and damage relationships. 

This is an online course, developed by Japanese business experts and run by our sister company, 'Commisceo Global Consulting'. 

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems. 

For advanced insights click here:

https://commisceo-global.com/online/courses/japan-advanced/preview

For more general insights click here:

https://commisceo-global.com/online/courses/japan-course/preview

 

Who will benefit from attending?

  • Anyone working on fixed projects with Japanese counterparts
  • Negotiation teams
  • Exporters
  • Anyone attending meetings in Japan or welcoming Japanese counterparts to the South West

Quick Details:

Reference Nr.: IBJCA
Experience Level: Standard

more details...

Aims of the course

When doing business in Saudi Arabia, it's essential that you understand Saudi business culture as it differs greatly to British business culture. There's a certain way of 'doing things' in Saudi Arabia and to get the most out of your transactions, it's important that you understand the expectations that your counterparts might have of you, local business rules, business etiquette and behaviours most likely to cause offence. By gaining this understanding, you are more likely to successfully build positive and productive business relationships.

This is an online course, hosted by our sister company, 'Commisceo Global Consulting'. The course has been developed by Saudi Arabia business experts and imparts practical insights and strategies which will help you to manage your transactions confidently. 

The course can be accessed via the Commisceo Global Consulting website, or, be uploaded to in house learning management systems.

Click here for more information:

https://commisceo-global.com/online/courses/saudi-arabia/preview

 

Who will benefit from attending?

  • Anyone working on fixed projects with Saudi counterparts
  • Teams negotiating project in Saudi Arabia 
  • Service providers wishing to expand into Saudi Arabia 
  • Anyone exporting or importing goods from or into Saudi Arabia 
  • Individuals attending meetings in Saudi Arabia 
  • Businesses hosting Saudi Arabian counterparts in the South West

Quick Details:

Reference Nr.: IBSACA
Experience Level: Standard

more details...

Aims of the course

When doing business it's Thailand it's essential that you understand the local business culture as failing to do so can have a detrimental impact on relationships and productivity. With an awareness of Thai business culture, you will be better equipped to build trusting, productive relationships with your counterparts.  You will also gain an essential understanding of the Thai communication style and learn to manage conversations in a way which avoids confusion and potential offence.

The Thai cultural training course is an online e-learning course, developed by Thai business experts and incorporating professional video, in-country footage, quizzes and case studies.  The course is hosted by our sister company, 'Commisceo Global Consulting'. It can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

Click here for more information:

https://commisceo-global.com/online/courses/thailand/preview

 

Who will benefit from attending?

  • Anyone working on fixed projects with Thai counterparts
  • Negotiation teams
  • Exporters
  • Individuals managing suppliers or production process in Thailand 
  • Anyone visiting Thailand for business or hosting Thai counterparts in the South West 

Quick Details:

Reference Nr.: IBTCA
Experience Level: Standard

more details...

Aims of the course

Business culture in the UAE is very different to British business culture.  To get the best out of your UAE business transactions, it's essential therefore, that you understand the local rules, business etiquette, communication approach and dos and don'ts.  By understanding the local culture, you give yourself the best chances of driving successful and productive outcomes. 


This is an online course, developed by UAE business experts and run by our sister company, 'Commisceo Global Consulting'. The course will give you practical insights to help shape your strategies and materials and the ability to approach your transactions productively and with confidence.

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

Click here for more information:

https://commisceo-global.com/online/courses/the-uae/preview

 

Who will benefit from attending?
Anyone working on fixed projects with Emirati counterparts
Negotiation teams
Exporters
Anyone attending meetings in the UAE or welcoming Emirati counterparts to the South West

Quick Details:

Reference Nr.: IBUAECA
Experience Level: Standard

more details...

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