International Business Skills

Trainer was very knowlegable and made me feel relaxed

Granite Transformations

 

Our company's background is in international business and giving people the skills needed to working globally. As a result we have developed a number of first-class courses we believe offer the key insight and skills to give you the edge when it comes to doing business internationally.

If the topic or title you need isn't listed, simply contact us and let us know. We have a constant pipeline of courses which could include the topic you need.

Find out more about the courses currently on offer by clicking the title.

Aims of the course

When dealing with clients from around the world it's important to remember that customer service expectations differ around the world.

This course helps participants appreciate how and why cultures differ as well as give then easy, insightful and practical skills to ensure they deliver world class customer service no mater when the client is from.

 

Who will benefit from attending?

  • Anyone working or dealing with international customers
  • Call centre staff
  • Professionals communicating globally but remotely
  • Exporters

 

Quick Details:

Reference Nr.: IBCACS
Experience Level: Standard

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Aims of the course

This course aims to give participants the insight and skills necessary to be successful when working globally. Being global requires a global mindset in order to help navigate the many challenges, as well as opportunities, involved in international trade.

 

Who will benefit from attending?

  • Anyone who works on a professional level internationally
  • Business owners, managers and sales professionals
  • Exporters

 

Quick Details:

Reference Nr.: IBDGM
Experience Level: Standard

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Aims of the course

This course has been designed to support organisations and individuals doing business internationally. It outlines different business strategies in the international context, helping participants analyse their suitability to their own scenarios and establishing how to build a plan.

 

Who will benefit from attending?

Business owners, global managers and directors who are keen to launch their business and products/services in the international arena.

 

Quick Details:

Reference Nr.: IBIBST
Experience Level: Standard

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Aims of the course

If you sell a service or product, it's important that it meets the needs of your target market or consumer. When working internationally consumer behaviour changes from country to country and culture to culture.

This course has been designed to develop awareness of how to assess target consumer behaviour and boost your international presence through delivering what's needed.

 

Who will benefit from attending?

  • Business owners
  • Global managers
  • Account directors
  • Business development executives
  • Exporters

 

Quick Details:

Reference Nr.: IBICB
Experience Level: Standard

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Aims of the course

The aim of the course is to provide information on approaches to, tactics in and strategies surrounding international negotiation. It's an engaging, practical and thoroughly insightful exploration of how to boost your negotiation skills when working internationally.


Who will benefit from attending?

  • Owners and Directors
  • Deal Leaders
  • Business development & Sales executives
  • Exporters

 

Quick Details:

Reference Nr.: IBCAIN
Experience Level: Standard

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