International Business Skills

Trainer was very knowlegable and made me feel relaxed

Granite Transformations

 

Our company's background is in international business and giving people the skills needed to working globally. As a result we have developed a number of first-class courses we believe offer the key insight and skills to give you the edge when it comes to doing business internationally.

If the topic or title you need isn't listed, simply contact us and let us know. We have a constant pipeline of courses which could include the topic you need.

Find out more about the courses currently on offer by clicking the title.

Aims of the course

When dealing with clients from around the world it's important to remember that customer service expectations can differ greatly.

This course helps participants appreciate how and why cultures differ and equip them with insightful and practical skills to ensure they deliver world class customer service no mater when the client is from.

 

Who will benefit from attending?

  • Anyone working or dealing with international customers
  • Call centre staff
  • Professionals communicating globally but remotely
  • Exporters

 

Quick Details:

Reference Nr.: IBCACS
Experience Level: Standard

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Aims of the course

This course will equip participants with essential insights and skills necessary to successful global working. Working effectively in a global capacity requires a global mindset to navigate the many challenges, as well as opportunities, involved in international trade.

 

Who will benefit from attending?

  • Anyone who works on a professional level internationally
  • Business owners, managers and sales professionals
  • Exporters

 

Quick Details:

Reference Nr.: IBDGM
Experience Level: Standard

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Aims of the course

If you sell a service or product, it's important that it meets the needs of your target market or consumer. When working internationally consumer behaviour changes from country to country and culture to culture.

This course has been designed to develop an awareness of international consumer behaviour and to boost your international presence through delivering what's needed.

 

Who will benefit from attending?

  • Business owners
  • Global managers
  • Account directors
  • Business development executives
  • Exporters

 

Quick Details:

Reference Nr.: IBICB
Experience Level: Standard

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Aims of the course

The aim of the course is to provide information on approaches to, tactics in and strategies surrounding international negotiation. It's an engaging, practical and thoroughly insightful exploration of strategies and approaches to boost negotiation skills when working internationally.


Who will benefit from attending?

  • Owners and Directors
  • Deal Leaders
  • Business development & Sales executives
  • Exporters

 

Quick Details:

Reference Nr.: IBCAIN
Experience Level: Standard

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