South West Training Blog

Articles, tips, guides and blogs around business skills, training, professional courses and development in addition to South West relevant news.
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5 Stress Busting Tips

5 Stress Busting Tips
The workplace can be a stressful environment for some staff. While a degree of ‘healthy’ stress is expected, for some people, stressful encounters and situations can be part and parcel of the working day. How we manage stress in the workplace clearly affects how we react to it and the subsequent impact that it has on us personally. Chronic stress can have a damaging physiological and mental impact, leading to long term sickness, substandard role performance, poor decision making and even role attrition. Fortunately, an increased focus on mental health and the recognition of the impact of stress on the financial...
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Great Tips to Help Close your Sales

Great Tips to Help Close your Sales
Sales is a constantly evolving process. To keep up to speed, it’s important that you spend time trying to refine your approach. We've collected some great tips to help those, without the time to take part in sales training courses, close their sales:   The only important person in the conversation is the prospect Always remember that the most important person in the conversation is the prospect. Many sales persons feel the need to talk about their company and services or product. Although there’s a need for this, ensure this request is prospect driven. Instead, focus on asking your prospect questions,...
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Top Tips to warm up your Cold Calls!

Top Tips to warm up your Cold Calls!
Cold calling is, without doubt, one of the most challenging area of sales for any salesperson. When the task is approached without appropriate cold call selling skills, the deluge of negative responses from prospects can be soul destroying for even the most hardened salesperson. If cold calls are to work, then it’s essential that the salesperson takes note of best practice and considers whether their approach is likely to convert business at the end of the day, or, leave them feeling drained, disengaged and fed up! Let’s look at some top tips for maximising cold calling success:    Be clear about...
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Essential Cross-Cultural Skills for the Dorset Tourism Industry

Essential Cross-Cultural Skills for the Dorset Tourism Industry
Dorset is beautiful – in fact, it is so beautiful that the tourism industry attracts almost half a million foreign tourists a year and contributes just under £230 million a year to the Dorset economy. The growing attraction of Dorset as a holiday destination is clearly evident in the increasing numbers of cruise ships docking at Portland Port, with Dorset bound tourists doubling from 30,000 to 60,000 from the previous year. With 80% of cruise ships’ passengers choosing to stay in Dorset (and hence contribute to the economy), the Dorset tourist industry has every reason to be excited. To capitalise upon...
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Five Super Time Management Tips!

Five Super Time Management Tips!
Time management skills are an essential attribute for successful employees across all business roles. It’s a fact, that savvy time managers are more productive, climb the career ladder more quickly, demonstrate greater professionalism and competence, have more spare time within their role to participate in training programmes and sufficient time to invest in building and maintaining strategic professional relationships.  As such, if there’s one training course that should be at the top of your list this year, then make it time management! In the meantime, the Training South West team have prepared six fundamental time management tips to get you on the...
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It’s not just a beautiful place, Dorset has some of the best companies to work for in the UK!

It’s not just a beautiful place, Dorset has some of the best companies to work for in the UK!
There’s a good reason why our training company is headquartered in Dorset – and that is, that along with other parts of the South West, we believe that Dorset is one of the most beautiful places in the UK. A vibrant county with entrepreneurs, multinationals and small family businesses bustling together against the backdrop of a stunning landscape, it’s fair to say that Dorset is the place to be! Adding to the many reasons to celebrate Dorset, is research carried out the by the Indeed Job Search website, which has ranked a number of Dorset companies in the top ten list of...
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Tips to secure employee buy-in to company training programmes

Tips to secure employee buy-in to company training programmes
Working with businesses across the South West, it’s fair to say that securing employee buy-in to company training programmes is a common challenge for many learning and development staff. The attitudes of reluctant trainees are typically rooted in past experiences, such as previous enrolment on poorly scoped training programmes, working within a company culture that devalues training, or enrolment on courses that were a bad fit for their role. As most learning and development staff realise, these attitudes can be incredibly damaging due to their ‘contagious’ nature. Not only do these attitudes serve as self-fulfilling for the negative learner when attending...
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Make your Training Company Tender Questions Relevant

Make your Training Company Tender Questions Relevant
Part of my role as a Training Coordinator at Training South West is to tender for training contracts within the Dorset, Cornwall, Devon and Somerset areas. Although the initial documentation phase can be rather painful at times, a number of businesses use this phase as a basis to select companies who perform well against criteria to take part in a subsequent face to face process. I really enjoy this part of the process as it provides a fantastic opportunity to increase my exposure to the diverse range of South West businesses and I’ve met some really interesting people because of it....
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Is Financial Illiteracy Costing you Dearly?

Is Financial Illiteracy Costing you Dearly?
According to research by the think tank ‘IPPR’, British people love going it alone. They estimate that over 14% of us now work for ourselves.  There’s clearly a huge attraction to working independently (not least being able to manage your own holidays and working times) but the realities of being a sole worker without the backing of all the functions that typically support a larger business can be tough. Not only does the individual need to excel professionally within their chosen specialism but they also need to be adept at marketing, sales, administration systems and processes, website management, IT, HR and finance....
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Are your Presentations Presentable?

Are your Presentations Presentable?
Did you know surveys have shown that people fear delivering a presentation more than dying or divorce?  The good news for those of you who are not seasoned presenters however is that good preparation and confidence in your materials can go a long way to reducing potential presentation anxiety. Follow these simple tips and ensure that not only are your presentations of value to your audience but that you also enjoy delivering them: •    When preparing your presentation try to use a variety of different media; come equipped for example with a tangible product if possible to pass around, maybe incorporate...
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