Sales for Non Sales People

Our 'Sales for Non Sales People' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course

This course is an ideal introduction to the world of sales for non-sales people. It gives a thorough and practical overview of the role of sales within an organisation whilst helping participants gain practical techniques and strategies which add value to their organisation's skill portfolio.

Who will benefit from attending?

Anyone who is not employed within a sales capacity but who interfaces with external clients or who is required to represent the company through networking events trade shows, etc.

  • Ref Nr:
    SSNSP
  • Experience Level:
    Standard
  • Group:
    Main Group

Participants will learn to:

  • Understand the world of sales
  • Appreciate the sales cycle, key activities and the role of different players at different points of the cycle
  • Understand the opportunities available at different points of the sales cycle
  • Gain essential techniques and insights to manage client relationships positively and effectively
  • Sell themselves, the organisation and products / services with confidence

Key topics covered:

  • What is ‘selling’ and what are the key activities within the sales cycle?
  • Who are the key players within the sales cycle?
  • Your role within this cycle
  • Where are the opportunities within the sales cycle?
  • Features, benefits, upselling, cross selling – How do these terms apply within your organisation?
  • Dealing with objections and closing deals
  • Sales skills-building rapport with your clients, gaining their trust and respect, effective relationship management, questioning techniques, active listening, selling the features and benefits of your products or services
  • Elevator pitch for use during networking events or related activities
  • Action planning

What's included?

The majority of our courses are customised and delivered in-house.

Our standard fee for customised course delivery over the duration of a day is £1,400 excluding VAT. This fee includes:

-Pre-training diagnostic meetings with clients to determine training needs and priorities
-Training development and customisation
-Pre-training evaluations
-Full-day onsite training
-Training delivery to circa 20 people
-Trainer travel expenses and travel time
-Post-training evaluations and report
-Materials
-Certificates
-Follow up

For groups of 20 people, this fee is equivalent to an individual investment of £70 per head.

Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Dorchester, Yeovil, Ilminster, Plymouth, Pool, Bournemouth, Exeter, Bath, Bristol, Taunton, or Salisbury, we have expert trainers ready to deliver high-impact training directly from your office premises to your staff.  This takes the headache and hassle out of traveling and allows greater flexibility in the number of participants. 

Contact us to discuss further. 

Contact Us

Call: 0330 027 0207

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