Consultative Sales Skills

Our 'Consultative Sales Skills' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course

This engaging one-day sales course introduces participants to the opportunities in consultative sales. It will equip learners with the techniques, strategies and skills enabling them to deliver a customer-focused approach to sales and business development. The interactive style of the training allows everyone the time to apply theory to practice and leave the day feeling confident with new techniques.

Who will benefit from attending?

Sales or Account Management professionals wanting to learn how to use customer-centric techniques to convert sales.

  • Ref Nr:
    SCSS
  • Experience Level:
    Standard
  • Group:
    Main Group

Participants will learn to:

  • Project confidence and create a relationship where they become a trusted advisor
  • Understand the structure of the different steps in a consultative sales process
  • Use communication skills to build rapport with clients
  • Apply effective questioning and listening techniques to discover the real business needs of clients
  • Understand the use of product features and benefits in order to present a compelling proposition
  • Respond with empathy when managing objections
  • Close sales discussions positively and build on-going “win- win” relationships with clients

Key topics covered:

  • The sales structure and cycle erm Action planning
  • Different selling styles t
  • Qualifying opportunities and understanding prospects
  • Effective questioning and listening techniques
  • Presenting compelling solutions whilst fostering confidence and trust
  • Exploring options and solutions with the prospect openly and transparently
  • Negotiation techniques and handling objections
  • Understanding when you should and should not concede
  • Managing relationships in the long term
  • Action planning

What's included?

The majority of our courses are customised and delivered in-house.

Our standard fee for customised course delivery over the duration of a day is £1,400 excluding VAT. This fee includes:

-Pre-training diagnostic meetings with clients to determine training needs and priorities
-Training development and customisation
-Pre-training evaluations
-Full-day onsite training
-Training delivery to circa 20 people
-Trainer travel expenses and travel time
-Post-training evaluations and report
-Materials
-Certificates
-Follow up

For groups of 20 people, this fee is equivalent to an individual investment of £70 per head.

Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Dorchester, Yeovil, Ilminster, Plymouth, Pool, Bournemouth, Exeter, Bath, Bristol, Taunton, or Salisbury, we have expert trainers ready to deliver high-impact training directly from your office premises to your staff.  This takes the headache and hassle out of traveling and allows greater flexibility in the number of participants. 

Contact us to discuss further. 

Contact Us

Call: 0330 027 0207

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