Personal Skills Courses

quotation marks

Trainer’s knowledge was really impressive and she was really flexible as our curiosity raised often random questions

Lloyds TSB

Our Personal Skills courses are focused on internal learning and cover essential topics related to improving the skills of the self. The most popular training subjects include; Anger and Conflict management, Active Listening, Memory Skills and Assertiveness Training. 

All our courses are one-day, delivered by our professional, experienced training team and delivered on-site within your business. 

Our trainers cover the whole of the South West - including Dorset, DevonSomerset, Cornwall and Wiltshire.  You might be based in Poole, Bath, Bristol, Bournemouth,  Exeter, or, located in the furthest edges of the South West.  Regardless of where you are in the region, we are available to deliver engaging, insightful and practical training directly to your staff. 


Anger Management

Our 'Anger Management' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This one-day training course will equip participants with the tools & techniques to deal with anger effectively at work. Whether their own anger or that of others, participants will acquire the skills to recognise signs of anger and strategies for managing the situation positively and constructively.

Who will benefit from attending?:

Anyone who needs to deal with anger issues in the workplace.

Quick Details:
Reference Nr: PDAM
Group: Main Group
Experience Level: Standard
Conflict Management

Our 'Conflict Management' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This interactive one-day course on conflict management will equip participants with the knowledge and skills to effectively manage conflict within the workplace.

Who will benefit from attending?:
  • Anyone presented with a need to manage conflict
  • Team leaders
  • Managers
  • HR staff
Quick Details:
Reference Nr: BDCM
Group: Main Group
Experience Level: Standard
Developing Active Listening Skills

Our 'Developing Active Listening Skills' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

In this course, participants will learn a wide range of techniques to improve their active listening skills. As well as acquiring valuable new techniques, participants will also become aware of their current ability to listen, personal shortfalls and strategies to confront and overcome these.

Who will benefit from attending?:

Anyone with an interest in the benefits of active listening, especially HR staff, those with reception and secretarial/administrative tasks, those taking minutes, sales staff and educators.

Quick Details:
Reference Nr: PDDALS
Group: Main Group
Experience Level: Standard
Improve your Memory Skills

Our 'Improve your Memory Skills' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

Need to improve your memory skills? This one-day course aims to impart tips and techniques that can help participants strengthen their cognitive skills and improve their overall memory.

Participants will explore practical mnemonic techniques, enabling them to store and extract correctly all the data their brains stock as well as practical ways of increasing its capacity.

Who will benefit from attending?:

Anyone who is dependent on effective recall within the workplace, or, who wants to enhance and increase their memory skills on a general level.

Quick Details:
Reference Nr: PDIMS
Group: Main Group
Experience Level: Standard
Problem Solving and Creative Thinking

Our 'Problem Solving and Creative Thinking' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This course helps participants untap their ability for problem-solving and creative thinking in a work-based context.

A one-day, fun and interactive course, it will introduce participants to strategies and techniques, enabling them to approach work-based problems and challenges creatively and ensuring that challenging problems can be effectively managed.

Who will benefit from attending?:

Anyone who is tasked with managing problems within the workplace.

The course will be of particular benefit to project managers and other organisational management roles.

Quick Details:
Reference Nr: v
Group: Main Group
Experience Level: Standard
Proofreading

Our 'Proofreading' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This course has been designed to assist those in roles who are required to read, check, edit or proofread documents and need guidance in how to do so more quickly and effectively. It will impart skills and techniques which allow the reader to be more structured and confident when reviewing texts moving forward.

Who will benefit from attending?:

Anyone with responsibility for checking documents prior to them being distributed, published or used for official purposes.

Relevant for roles in financial reporting, management reporting, marketing, internal/external communications, project reporting and translation project management.

Quick Details:
Reference Nr: PDPR
Group: Main Group
Experience Level: Beginner
Reading Body Language and Micro-Facial Expressions

Our 'Reading Body Language and Microfacial Expressions' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This engaging one-day course will help participants develop an understanding of how to read and react to non-verbal body language and micro-facial expressions within the workplace setting.

Who will benefit from attending?:

Anybody who wants to give their personal skills a boost and use such skills to improve their communication skills at work.

Quick Details:
Reference Nr: PDBLMFE
Group: Main Group
Experience Level: Standard
Speed Reading

Our 'Speed Reading' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

Speed reading is a vital skill for anyone who has large amounts of content to read as part of their role. This one-day training course will equip participants with the ability to speed read and dramatically increase the amount of information they can review and retain.

Who will benefit from attending?:

Ideal for anyone needing to read high volumes of information within short time-frames

Quick Details:
Reference Nr: PDSR
Group: Main Group
Experience Level: Standard
Stress Management

Our 'Stress Management' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

Stress is a double-edged sword - perceived correctly it can be a driver to success; when left unmanaged stress can quickly affect health, performance and the ability to cope.

This one-day course will help participants analyse stress and pull it apart and put it back together again in a constructive and positive manner.

Who will benefit from attending?:

Suitable for anyone who feels the need to reduce their stress levels at work or home.

Quick Details:
Reference Nr: PDSM
Group: Main Group
Experience Level: Standard
Time Management

Our 'Time Management' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This personalised course is ideal for people working in roles where time management is an essential skill. It gives participants the insight to develop a toolbox of time management techniques, realising an improvement in both productivity and optimisation of work/life balance.

Who will benefit from attending?:

Anyone with a need to manage their time and productively more effectively.

Quick Details:
Reference Nr: PDTM
Group: Main Group
Experience Level: Standard
Working Assertively and with Confidence

Our 'Working Assertively and with Confidence' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

The aim of this interactive one-day training course is to help participants develop the ability to communicate assertively and with confidence. The course covers the practical techniques needed to ensure messages are delivered in such a way that they are positively received.

Who will benefit from attending?:

This course is aimed at individuals who work within situations in which they are required to manage situations assertively but who find doing so difficult.

Quick Details:
Reference Nr: PDWAC
Group: Main Group
Experience Level: Standard

Find Us

Training House
Sherborne
Dorset
DT9 5LN

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