Communication Courses

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Many thanks to the trainer, she was excellent.
Copart

Our Business Skills category comprises of two sections:

1. You will find a list of our courses below that are 'business general' as well as

2. On the right, you will find even more courses under the subcategories Finance, Marketing, Sales and Customer Service.

Our top-selling courses cover a real range from Risk Management to Presentation Skills to Project Management.

Simply click the title of interest to find out more on the course, our next scheduled date and how to book.


Communication Skills Training Course
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This training course, can be delivered face to face, via live webinar, or as an eLearning module. Contact the Training South West team to discuss further.

Aims of the course:

Communication skills are an essential part of everybody’s standard toolkit. This popular one-day course gives participants the skills to needed to communicate and collaborate with others, effectively and with impact. 

Who will benefit from attending?:

This course is suitable for anyone, in any role, looking to strengthen their communication and collaboration skills.

Quick Details:
Reference Nr: COCS
Group: Main Group
Experience Level: Standard
Essential Business Writing Skills

We are flexible in how we deliver this training course. Based on your preferences, this course can be delivered face to face, via live webinar,or as an eLearning module. Contact the Training South West team to discuss further.

Aims of the course:

In this informative, one-day course, participants will cover the essential skills needed in business writing. Participants will leave the training with the confidence to apply new skills and techniques when creating emails, letters and reports that grab their reader’s attention, deliver the message concisely and create a change in the reader’s reactions.

Who will benefit from attending?:

Anyone who wants to better their potential in writing powerful emails, letters, reports or business copy.

Quick Details:
Reference Nr: COEBW
Group: Main Group
Experience Level: Standard
Mastering the Art of Public Speaking

Due to the impact of Coronavirus, our 'Mastering the Art of Public Speaking' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

In this illuminating course, participants will learn how to make great speeches with power and punch. A practical, hands-on, one-day training course, participants will leave the day having understood the basic framework to make a good speech as well as having practised new skills and applied new insights.

Who will benefit from attending?:

Anyone who wants to improve their skills of speaking in public.

Quick Details:
Reference Nr: COMAPS
Group: Main Group
Experience Level: Standard
NLP and Communication

Due to the impact of Coronavirus, our 'NLP and Communication' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This eye-opening one-day course will look at the NLP model and its benefits in the way we communicate both internally and externally.

The course will equip participants with a range of tools and techniques to both 'read between the lines' of other peoples' messages and strategies to influence and persuade others through language use.  

Who will benefit from attending?:

This course is perfect for anyone who needs to further improve their communication skills and increase their level of influence and impact. 

Quick Details:
Reference Nr: CONLPCO
Group: Main Group
Experience Level: Standard
Presenting and Speaking with Confidence

Our 'Presenting and Speaking with Confidence' training course, can be delivered face to face, via live webinar,or as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This course will equip participants with the skills and techniques needed to deliver quality presentations, with clarity and with confidence.

Who will benefit from attending?:

Anyone needing to improve their speaking and presentation skills whether for small or large audiences.

Quick Details:
Reference Nr: COPSC
Group: Main Group
Experience Level: Standard
Managing Difficult Conversations

Our 'Managing Difficult Conversations' training courses are tailored to meet the unique needs of our diverse clients. Whether it's onsite, or a live, interactive webinar, you can rest assured that our expert trainers will equip your team with the skills needed to manage the most difficult of conversations.

Aims of the course:

Navigating challenging conversations is a vital asset in any professional setting. Our course is meticulously designed to equip participants with the fundamental principles and practical expertise needed to approach difficult discussions confidently and with poise. Delve into critical subjects such as the spiral of conflict,  emotional triggers, the power of language, assertiveness and anger.

Join us and unlock invaluable techniques and strategies to defuse tension, foster trust, nurture constructive dialogue and drive positive outcomes. 

Who will benefit from attending?:

This training is valuable for anyone who needs to navigate difficult discussions, maintain positive relationships, and achieve productive outcomes in the workplace. It is aimed at managers and leaders, HR professionals, customer service staff and debt collection staff.

Quick Details:
Reference Nr: CMMDC
Group: Main Group
Experience Level: Standard
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