Managing a Matrix Team

Matrix structures are now common across many organisations but they often create confusion, competing priorities and unclear accountability. Our Managing Matrix Teams Training equips leaders with the practical tools and strategies needed to succeed in these complex environments. Delivered across Dorset, Devon, Somerset, and Cornwall this course focuses on real-world challenges and practical application.

Aims of the course

Why Matrix Management is Challenging

Managers are expected to lead people they don’t directly control, influence stakeholders across departments, and deliver results in environments where authority is shared.

Without the right skills, this can lead to:

  • Frustration and conflict between teams
  • Lack of ownership and accountability
  • Poor communication and missed deadlines
  • Reduced performance and engagement

Leading in a matrix structure requires a different approach to traditional management.

Common challenges include:

  • Leading without direct authority
  • Managing competing priorities across teams
  • Influencing stakeholders with different goals
  • Navigating unclear roles and responsibilities
  • Maintaining accountability without control

This course helps managers build confidence and capability in addressing these challenges effectively.

Many of these challenges are closely linked to gaps in leadership and management skills  and the ability to communicate expectations across stakeholders.

This one-day course provides a practical introduction to the skills, mindset and strategies required to manage successfully within a matrix environment.

Participants will leave with clear approaches they can apply immediately in their role.

Who will benefit from attending?

This course is ideal for:

  • Managers working within matrix structures
  • Team leaders responsible for cross-functional teams
  • HR professionals supporting organisational design
  • Employees required to influence without formal authority
  • Ref Nr:
    MLMMT
  • Experience Level:
    Standard
  • Group:
    Main Group

Participants will learn to:

  • Gain a better understanding of matrix structures: advantages vs. disadvantages
  • Understand the skills critical to performing well in a matrix environment
  • Apply best practices to overcome the challenges associated with working in a matrix team
  • Develop management skills that will allow leaders to successfully run a matrix structure
  • Apply effective virtual communication styles and techniques
  • Develop strategies to support effective working within a matrix management structure

Key topics covered:

  • Defining your own matrix - gaining better personal perception
  • Defining matrix teams, identifying advantages to be gained and challenges to overcome
  • Adjusting structure, systems and skills to the requirements of matrix working environment
  • Identifying the 5 dysfunctions of a matrix team
  • Motivating and empowering agile teams
  • Communication in matrix structures
  • Understanding network and levels of influence
  • Strategies and best practice to enable effective management of a matrix team
  • Action planning

What's included?

The majority of our courses are customised and delivered in-house.

Our standard fees include:

  • Pre-training diagnostic meetings to determine training needs and priorities
  • Training development and customisation
  • Pre-training evaluations
  • Full-day onsite training
  • Delivery for up to 20 participants
  • Trainer travel expenses and travel time
  • Post-training evaluation and report
  • Materials and resources
  • Certificates
  • Follow-up support

Our South West training teams cover Dorset, Devon, Cornwall, and Somerset.

Whether you're in Exeter, Bath, Bristol, Taunton or Salisbury, our expert trainers deliver high-impact training directly at your premises, making it easy to organise and highly practical for your teams.

Contact us to discuss your requirements.

Contact Us

Call: 0330 027 0207

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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