Aims of the course
- Develop a greater understanding of how culture influences workplace behaviours, communication and expectations.
- Increase confidence when working with international colleagues, clients, suppliers and business partners.
- Recognise and adapt to different communication styles to reduce misunderstandings and build stronger relationships.
- Improve collaboration across multicultural and global teams.
- Build cultural intelligence (CQ) to communicate more effectively in diverse business environments.
- Understand how cultural differences can influence leadership, teamwork, meetings, negotiation and decision-making.
- Learn practical strategies for managing cultural differences with professionalism and respect.
- Develop the skills to create more inclusive workplaces where people from different backgrounds feel valued and understood.
- Enhance customer service and business relationships by responding appropriately to different cultural expectations.
- Leave with practical techniques that can be applied immediately when working across cultures, both in the UK and internationally.
Who will benefit from attending?
Our Devon Cultural Awareness Training course is suitable for anyone who works with colleagues, customers, suppliers or partners from different cultural backgrounds. The programme is tailored to your organisation and is relevant for both public and private sector teams.
- Managers and team leaders responsible for multicultural or international teams.
- HR professionals supporting diverse and inclusive workplaces.
- Sales, account management and business development teams working with international clients.
- Customer service professionals supporting customers from different cultural backgrounds.
- Project managers collaborating with global colleagues, suppliers or stakeholders.
- Procurement and supply chain teams working with overseas partners and manufacturers.
- Engineers, technical specialists and consultants involved in international projects.
- Employees preparing for overseas travel, relocation or international assignments.
- Anyone looking to improve their cultural intelligence and confidence when working across cultures.
Looking for More Business Training in Devon?
We deliver a wide range of practical workplace training courses across Devon, including leadership, management, communication, HR, sales, personal development and international business skills.
View All Devon Business Training CoursesParticipants will learn to:
Key topics covered:
What's included?
- Pre-course consultation to understand your organisation's goals, international markets and workplace challenges.
- Course content tailored to your industry, teams and business objectives.
- An experienced trainer with extensive expertise in cross-cultural communication and international business.
- Interactive activities, group discussions and practical business scenarios.
- Real-world case studies and examples relevant to your organisation.
- Comprehensive digital course materials and supporting resources.
- Practical tools and techniques that participants can apply immediately.
- Opportunities for questions, discussion and sharing workplace experiences.
- Post-course certificate of attendance for each participant.
- Follow-up guidance and recommendations to help embed learning within your organisation.
“Such a packed day. I can't believe we covered so much. I've got fantastic insights to take away and use in my role.”
— Nikki, Prudential Financial Services
Frequently Asked Questions
Where do you deliver Cultural Awareness Training in Devon?
We deliver onsite training throughout Devon, including Exeter, Plymouth, Torquay, Paignton, Barnstaple, Newton Abbot, Tiverton, Exmouth, Bideford and surrounding areas. We can also deliver the course virtually for remote or geographically dispersed teams.
Can the training be tailored to our organisation?
Yes. Every course is customised to reflect your organisation's industry, international markets, business objectives and the cultural challenges your teams experience. We use relevant examples and scenarios to ensure the training is practical and immediately applicable.
Who should attend this course?
The course is suitable for managers, team leaders, HR professionals, customer-facing teams, project managers, sales professionals and anyone who works with international colleagues, clients, suppliers or multicultural teams.
How long is the Cultural Awareness Training course?
We offer flexible delivery options, including short awareness sessions, half-day workshops and full-day programmes. The duration can be adapted to suit your learning objectives and the experience of your participants.
Do participants need previous experience?
No. The course is suitable for anyone, whether they are new to working internationally or already have experience collaborating across cultures. The content is tailored to the knowledge and responsibilities of the group.
Can the course focus on specific countries or regions?
Absolutely. We can incorporate country-specific content, regional business practices and cultural insights where required, helping participants prepare for working with particular markets or international partners.
Is this training available as a webinar?
Yes. In addition to onsite delivery across Devon, we offer live instructor-led virtual training for organisations with remote or multi-site teams.
How many people can attend?
We can deliver Cultural Awareness Training for small teams, individual departments or larger organisational groups. We'll recommend the most effective group size based on your objectives and preferred learning format.
