Aims of the course
This AI training course helps businesses understand how to use tools such as ChatGPT and Microsoft Copilot to improve productivity, automate tasks and enhance everyday workplace productivity.
Across the South West, (including Bristol, Bath, Taunton and Yeovil), businesses are increasingly looking for ways to improve efficiency, reduce workload and make better use of digital tools.
AI offers significant opportunities, but without the right knowledge, many teams struggle to use it effectively.
This training provides a clear, structured introduction to AI in the workplace, helping employees understand not just what AI can do, but how to apply it in a way that supports their role and responsibilities — with no technical experience required.
In this course, we focus on real workplace scenarios, including:
- Drafting emails and internal communications more efficiently
- Using tools such as ChatGPT, Microsoft Copilot and Canva to create website and blog content
- Improving customer service responses using AI support tools
- Summarising and navigating documents and reports
- Supporting administrative and operational tasks
By focusing on these everyday applications, participants gain the confidence to use a range of essential AI tools in a way that delivers immediate value.
All our training is delivered by experienced business trainers with real-world expertise in applying AI within organisations.
Who will benefit from attending?
This AI in the workplace training course is designed to help organisations improve productivity, streamline processes and make effective use of tools such as ChatGPT and Microsoft Copilot in day-to-day work.
The course is particularly suitable for:
- Small to medium-sized businesses looking to use AI to save time and improve efficiency
- Managers and team leaders who want to improve team productivity and support employees in using AI tools effectively
- Administrative, customer service and marketing teams using AI for emails, content creation and routine tasks
- Anyone new to AI who wants practical, easy-to-apply skills for using tools such as ChatGPT in the workplace
Participants will learn to:
Key topics covered:
What's included?
This AI in the workplace training course is designed to give participants practical experience using AI tools in a way that is relevant, safe and aligned with organisational expectations.
The programme is tailored to your organisation, focusing on how AI can support everyday tasks, improve efficiency and enhance decision-making without compromising quality, accuracy or compliance.
The course typically includes:
- Initial discussion to understand current use of AI and organisational requirements
- Introduction to common AI tools and how they are used in the workplace
- Guidance on where AI adds value and where human judgement is essential
- Practical exercises using AI to support real work tasks and scenarios
- Techniques for writing effective prompts to improve AI outputs
- Understanding the risks of AI, including accuracy, bias and data security
- Best practice for responsible and ethical use of AI in a business environment
- Examples of how AI can improve productivity, communication and workflows
- Participant resources and guidance for continued use after the course
- Trainer preparation, delivery and all associated costs included
The focus of the training is on helping participants feel confident using AI tools in a way that is practical, controlled and aligned with organisational standards.
Book a free consultation to discuss how this course can support your team.
