Aims of the course
Performance reviews require managers to balance honesty, sensitivity and clarity.
Common challenges include:
- Avoiding difficult or sensitive conversations
- Giving feedback that is too vague or overly direct
- Managing emotional reactions from employees
- Inconsistent approaches across teams
- Lack of follow-up after the review
These challenges are often linked to gaps in communication skills and confidence in managing performance discussions.
Effective appraisals are also a key part of wider leadership and management skills, supporting engagement, accountability and development.
Participants will learn how to:
- Align appraisals with organisational goals
- Deliver clear, balanced and constructive feedback
- Encourage employee engagement and ownership
- Handle challenging reactions professionally
- Create meaningful development and action plans
Who will benefit from attending?
This course is ideal for:
- Managers and team leaders responsible for performance reviews
- HR professionals supporting appraisal processes
- Supervisors conducting regular one-to-ones
- Anyone responsible for managing employee performance
Participants will learn to:
Key topics covered:
What's included?
The majority of our courses are customised and delivered in-house.
Our standard fee includes:
- Pre-training diagnostic meetings to determine training needs and priorities
- Training development and customisation
- Pre-training evaluations
- Full-day onsite training
- Delivery for up to 20 participants
- Trainer travel expenses and travel time
- Post-training evaluation and report
- Materials and resources
- Certificates
- Follow-up support
Our South West training teams cover Dorset, Devon, Cornwall and Somerset .
Whether you're in Exeter, Truro, Bath, Bristol, Taunton, Plymouth, Bournemouth, Yeovil or surrounding areas, our expert trainers deliver high-impact training directly at your premises.
Contact us to discuss your requirements.
