Introduction to Management

Management and Leadership

Aims of the course

This one-day course has been developed for those new to management seeking an overview of the role, responsibilities and skills needed to become a successful manager. It is an engaging and self-reflective introduction to being a manager.


Who will benefit from attending?

Anyone with managerial responsibility, whether new to the role or in a junior managerial position. This course is ideal for those wanting a simple yet impactful introduction to management.


Reference Nr.:
Experience Level:
Main Group


Participants will learn to:

  • Understand the objectives of management within an organisation
  • Balance the completion of personal tasks whilst managing the workload of others
  • Understand management best practice frameworks
  • Communicate with team members effectively
  • Clarify, monitor and evaluate performance of others
  • Provide constructive and comprehensive feedback
  • Identify the key areas of staff motivation
  • Delegate tasks successfully


Key topics covered:

  • The role and purpose of management
  • Identification of the managerial qualities essential to successful management
  • Identification of personal areas for development
  • Differences between leadership and management
  • Develop an efficient and committed team
  • Communication skills and motivation techniques
  • Staff development and performance management
  • Crisis and conflict management
  • Delegation skills


What is included?

The majority of our courses are customised and delivered in house.  Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people.  This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.