International Business Skills Courses

If you are looking for live, webinar delivery, then please contact our global parent, Commisceo Global Consulting. 

Our China Cultural Awareness training course helps organisations work effectively and confidently with Chinese counterparts.

Whether you are negotiating contracts, managing suppliers, exporting goods, or collaborating on international projects, understanding Chinese business culture is critical to building trust and avoiding costly misunderstandings.

Doing business with China requires more than technical expertise. Success depends on understanding:

• The importance of relationships (guanxi)

• Hierarchy and decision-making structures

• Indirect communication styles

• Face and reputation

• Negotiation expectations

• Unwritten business etiquette

Without this awareness, Western organisations can unintentionally damage trust or slow down negotiations.

This practical training equips participants with real-world strategies to engage productively and professionally with Chinese partners.

This training can be delivered remotely via webinar to participants globally, face to face in the South West, or via our comprehensive, certified online China Cultural Online Training Course. 

Our Cultural Awareness Training provides practical knowledge and skills to help participants communicate and collaborate more effectively across cultures. Through interactive discussions and real-world examples, the course develops greater cultural understanding and equips individuals to work confidently with colleagues, customers and partners from diverse cultural backgrounds.

By the end of the course, participants will be able to:

• Understand how culture influences communication, behaviour and workplace expectations.
• Recognise common cultural differences that can affect teamwork, customer relationships and business success.
• Identify and reduce unconscious assumptions and cultural bias in everyday interactions.
• Adapt communication styles to improve cross-cultural understanding and collaboration.
• Build stronger relationships with international colleagues, clients and suppliers.
• Respond more confidently and appropriately in culturally diverse situations.
• Develop practical strategies for working effectively across cultures and within global teams.
• Create a more inclusive workplace where different perspectives are valued and respected.

When dealing with clients from around the world it's important to remember that customer service expectations can differ greatly.

Our customer service training course helps participants appreciate how and why cultures differ and equip them with insightful and practical skills to ensure they deliver world-class customer service no matter where the client is from.

Japanese business culture differs greatly from UK business culture.  By understanding the culture of your Japanese counterparts you will greatly enhance your chances of delivering productive and successful business transactions. You will also appreciate the expectations that your Japanese counterparts have of you and gain the skills and know-how to develop an effective business strategy.  You will also gain an understanding of business etiquette and an appreciation of behaviours that are likely to cause offence and damage relationships. 

Our Japanese business culture course can be delivered face to face, via live, interactive webinar or, as an off-the-shelf, online course. The off-the-shelf version of this course has been developed by Japanese business experts and run by our sister company, 'Commisceo Global Consulting'. 

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems. 

For advanced insights click here:

https://www.commisceo-global.com/training/webinar/japan-cultural-awareness

For more general insights click here:

https://www.commisceo-global.com/training/elearning/japan-online-course

When doing business in Saudi Arabia, it's essential that you understand Saudi business culture as it differs greatly to British business culture. There's a certain way of 'doing things' in Saudi Arabia and to get the most out of your transactions, it's important that you understand the expectations that your counterparts might have of you, local business rules, business etiquette and behaviors most likely to cause offence. By gaining this understanding, you are more likely to successfully build positive and productive business relationships.

This is an online course, hosted by our sister company, 'Commisceo Global Consulting'. The course has been developed by Saudi Arabia business experts and imparts practical insights and strategies which will help you to manage your transactions confidently. 

The course can be accessed via the Commisceo Global Consulting website, or, be uploaded to in-house learning management systems.

Our Saudi Arabia cultural training course can also be delivered as a face-to-face course, onsite directly to your staff by a member of our specialist Saudi Arabia cultural training team if requested. 

Click here for more information:

https://commisceo-global.com/online/courses/saudi-arabia/preview

When doing business it's Thailand it's essential that you understand the local business culture as failing to do so can have a detrimental impact on relationships and productivity. With an awareness of Thai business culture, you will be better equipped to build trusting, productive relationships with your counterparts.  You will also gain an essential understanding of the Thai communication style and learn to manage conversations in a way which avoids confusion and potential offence.

The Thai cultural training course is an online e-learning course, developed by Thai business experts and incorporating professional video, in-country footage, quizzes and case studies.  The course is hosted by our sister company, 'Commisceo Global Consulting'. It can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

This course can also be delivered face-to-face within the workplace by one of our specialist Thai cultural trainers. 

Click here for more information:

https://www.commisceo-global.com/training/elearning/thailand-online-course

Business culture in the UAE is very different from British business culture. To get the best out of your UAE business transactions, it's essential therefore, that you understand the local rules, business etiquette, communication approach and dos and don'ts.  By understanding the local culture, you give yourself the best chances of driving successful and productive outcomes. 

This is an online course, developed by UAE business experts and run by our sister company, 'Commisceo Global Consulting'. The course will give you practical insights to help shape your strategies and materials and the ability to approach your transactions productively and with confidence.

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

Click here for more information:

https://www.commisceo-global.com/training/elearning/uae-online-course

Our Cultural Awareness Training in Somerset is designed to help organisations develop the knowledge, skills and confidence needed to communicate and collaborate effectively across cultures. Through practical activities, workplace discussions and real-life business examples, participants gain valuable techniques for improving cross-cultural communication and building stronger professional relationships.

The course aims to help participants:

• Understand how culture influences communication, behaviour and workplace expectations.
• Develop practical cross-cultural communication skills for today's global workplace.
• Recognise cultural differences and adapt communication styles to build stronger business relationships.
• Increase cultural competence and confidence when working with international colleagues, customers and suppliers.
• Identify unconscious bias and cultural assumptions that can affect workplace interactions.
• Strengthen collaboration within culturally diverse and international teams.
• Create a more inclusive workplace where different cultural perspectives are understood and respected.
• Apply practical strategies that improve teamwork, communication and business performance.

Our Cultural Awareness Training in Cornwall is designed to help organisations build the knowledge, confidence and practical skills needed to work successfully across cultures. Using interactive activities, workplace discussions and real-world business examples, participants develop greater cultural awareness while learning how to communicate more effectively with people from different cultural backgrounds.

The course aims to help participants:

• Develop a deeper understanding of how culture influences communication, behaviour and workplace relationships.
• Improve cross-cultural communication skills when working with international colleagues, customers and suppliers.
• Recognise cultural differences and adapt communication styles to build stronger business relationships.
• Increase cultural competence and confidence when working across cultures.
• Identify unconscious bias and cultural assumptions that may affect workplace communication.
• Strengthen collaboration within multicultural, international and global teams.
• Promote inclusive working practices by understanding and respecting different cultural perspectives.
• Apply practical techniques that improve teamwork, communication and business performance.

• Develop a greater understanding of how culture influences workplace behaviours, communication and expectations.
• Increase confidence when working with international colleagues, clients, suppliers and business partners.
• Recognise and adapt to different communication styles to reduce misunderstandings and build stronger relationships.
• Improve collaboration across multicultural and global teams.
• Build cultural intelligence (CQ) to communicate more effectively in diverse business environments.
• Understand how cultural differences can influence leadership, teamwork, meetings, negotiation and decision-making.
• Learn practical strategies for managing cultural differences with professionalism and respect.
• Develop the skills to create more inclusive workplaces where people from different backgrounds feel valued and understood.
• Enhance customer service and business relationships by responding appropriately to different cultural expectations.
• Leave with practical techniques that can be applied immediately when working across cultures, both in the UK and internationally.

Our Cultural Awareness Training Course equips participants with the knowledge, skills and confidence to work successfully with people from a wide range of cultural backgrounds. Through practical discussions and real-world business examples, delegates learn how culture influences communication, decision-making and workplace expectations.

By the end of the course, participants will be able to:

• Recognise how cultural values influence behaviour, communication and business relationships.
• Adapt their communication style to improve understanding across cultures.
• Reduce the risk of misunderstandings, assumptions and unconscious bias.
• Build stronger working relationships with international colleagues, customers and suppliers.
• Respond confidently and appropriately when working in multicultural environments.
• Develop practical strategies for collaborating effectively across different cultures.
• Increase cultural intelligence (CQ) to support long-term business success.