Performance reviews require managers to balance honesty, sensitivity and clarity.

Common challenges include:

• Avoiding difficult or sensitive conversations
• Giving feedback that is too vague or overly direct
• Managing emotional reactions from employees
• Inconsistent approaches across teams
• Lack of follow-up after the review

These challenges are often linked to gaps in communication skills and confidence in managing performance discussions.

Effective appraisals are also a key part of wider leadership and management skills, supporting engagement, accountability and development.

Participants will learn how to:

• Align appraisals with organisational goals
• Deliver clear, balanced and constructive feedback
• Encourage employee engagement and ownership
• Handle challenging reactions professionally
• Create meaningful development and action plans

This Equality, Diversity and Inclusion (DEI) training course is designed to help organisations create more inclusive, respectful and legally compliant workplaces where employees feel valued, supported and able to contribute effectively.

The course provides managers and employees with a practical understanding of equality, diversity and inclusion within the workplace, helping participants recognise how behaviours, communication styles and decision-making processes can impact individuals and teams.

Through practical discussion, workplace scenarios and interactive learning, participants develop greater awareness of unconscious bias, inclusive communication and respectful workplace behaviours, while also gaining confidence in addressing difficult or sensitive situations professionally.

This workplace diversity and inclusion training helps organisations:

• Understand responsibilities under the Equality Act 2010
• Promote more inclusive workplace communication and behaviours
• Recognise and reduce unconscious bias in workplace decision-making
• Create psychologically safe and respectful working environments
• Improve management confidence when addressing sensitive workplace issues
• Strengthen workplace culture, collaboration and employee engagement
• Reduce organisational risk relating to discrimination, harassment and inappropriate conduct
• Embed equality, diversity and inclusion more effectively into everyday workplace practices

Available as face-to-face in-house training, live online workshops or flexible eLearning, this course can be tailored to reflect the specific challenges, policies and objectives of your organisation.

This HR for Non-HR Managers training course in the South West is designed to give managers the knowledge, confidence and practical skills needed to handle everyday HR responsibilities effectively and professionally.

• Develop a clear understanding of key HR responsibilities for managers and supervisors
• Build confidence in managing employee relations, including performance, conduct and absence
• Learn how to handle difficult conversations and workplace issues in a fair and consistent way
• Understand best practice in disciplinary and grievance processes
• Improve communication skills when dealing with sensitive people matters
• Reduce organisational risk by applying HR principles correctly and consistently
• Support employee engagement, motivation and team performance
• Gain practical tools and techniques that can be applied immediately in the workplace

If you can measure it, you can improve it. When it comes to investment in learning it's important to ensure it's effective and productive.

This one-day training course will introduce participants to the importance of evaluating needs and measuring learning within an organisation. It will give participants the practical skills needed to develop and implement a framework for measuring learning which meets organisational return on investment requirements.

Our Diversity, Equality and Inclusion (DEI) training in Somerset is designed to give organisations the practical tools and confidence to build inclusive, respectful and effective workplaces. Whether you are based in Taunton, Yeovil, Bridgwater, Bath or Weston-super-Mare, the training is tailored to reflect the challenges and opportunities within your local workforce and community.

• Build a clear understanding of diversity, equity and inclusion in a workplace context
• Increase awareness of unconscious bias and its impact on decisions and behaviours
• Strengthen communication across different backgrounds, perspectives and working styles
• Equip managers and teams to handle sensitive situations confidently and appropriately
• Support the development of inclusive team cultures across Somerset-based organisations
• Improve collaboration, engagement and performance within diverse teams
• Provide practical strategies that can be applied immediately in day-to-day work

Each programme is fully customised, ensuring it is relevant to your organisation.

This Equality, Diversity and Inclusion Training Course in Dorset is designed to help organisations create more inclusive workplaces, strengthen communication and promote positive, respectful and professional working environments.

The course explores equality, diversity and inclusion within workplace settings, helping participants better understand unconscious bias, inclusive behaviours, respectful communication and the importance of creating working cultures where employees feel valued, supported and included.

Many organisations across Dorset are looking to improve workplace culture, strengthen employee wellbeing and ensure teams understand the importance of equality, diversity and inclusion within professional environments. This practical equality, diversity and inclusion training programme provides participants with the awareness, communication skills and practical strategies needed to support more inclusive and respectful workplaces.

Throughout the course, participants explore workplace behaviours, communication styles, unconscious bias, inclusive language and the impact that assumptions and behaviours can have on colleagues, customers and workplace culture. Delegates learn how to communicate more inclusively, challenge inappropriate behaviours professionally and contribute to healthier and more positive working relationships.

Our Dorset equality, diversity and inclusion training is highly interactive and tailored to the needs of your organisation. Training can be adapted for leadership teams, HR professionals, managers, supervisors, customer-facing employees or mixed departments wanting to strengthen workplace inclusion and communication.

We regularly deliver equality, diversity and inclusion training for organisations across Bournemouth, Poole, Dorchester, Weymouth, Christchurch, Ferndown, Wimborne, Blandford Forum, Shaftesbury and surrounding Dorset areas, helping businesses create more inclusive, respectful and collaborative workplace environments.

This Equality, Diversity and Inclusion Training Course in Devon is designed to help employees, managers and leaders create more inclusive workplaces, strengthen communication and foster positive working environments where everyone feels respected, valued and able to contribute fully.

The course focuses on building awareness of equality, diversity and inclusion within workplace settings, helping participants understand how individual experiences, perspectives and backgrounds can influence communication, collaboration and workplace culture.

Many organisations across Devon are committed to creating workplaces where people feel included, respected and able to perform at their best. This practical equality, diversity and inclusion training programme provides participants with the knowledge, awareness and practical skills needed to support more inclusive behaviours and stronger workplace relationships.

Throughout the course, participants explore topics such as unconscious bias, inclusive communication, workplace behaviours, respect, belonging and psychological safety. Delegates learn how everyday actions and interactions can influence workplace culture and how small changes in behaviour can help create a more positive and inclusive environment.

The training also examines how organisations can encourage respectful communication, reduce barriers to inclusion and create cultures where diverse perspectives are welcomed and valued. Participants gain practical strategies for supporting inclusion within their own roles and teams.

Our Devon equality, diversity and inclusion training is highly interactive and tailored to the needs of your organisation. Training can be adapted for leadership teams, managers, supervisors, HR professionals, customer-facing employees or mixed departments wanting to strengthen workplace culture and employee engagement.

We regularly deliver equality, diversity and inclusion training for organisations across Exeter, Plymouth, Torquay, Paignton, Newton Abbot, Barnstaple, Tiverton, Exmouth, Bideford and surrounding Devon areas, helping businesses build more inclusive workplaces, stronger teams and healthier organisational cultures.

Creating an inclusive workplace is about more than policies and procedures. This course helps participants understand how everyday behaviours, communication and decision-making influence workplace culture and employee experience.

By the end of the course, participants will be able to:

• Understand the principles of equality, diversity and inclusion.
• Recognise how bias can influence decisions and interactions.
• Communicate respectfully with people from different backgrounds and experiences.
• Create more inclusive workplace behaviours and practices.
• Challenge inappropriate behaviour constructively and professionally.
• Contribute to a culture of belonging and psychological safety.
• Improve collaboration across diverse teams.
• Develop an action plan to support inclusion within their role and organisation.

The aim of this course is to help organisations create workplaces where everyone is treated with dignity, respect and professionalism. Participants will develop a clear understanding of what constitutes sexual harassment, why it occurs, and the practical steps individuals and organisations can take to prevent it.

The programme goes beyond simply explaining the law. It equips employees and managers with the knowledge, confidence and practical skills to recognise inappropriate behaviour, respond appropriately to concerns, challenge unacceptable conduct safely, and contribute to a positive workplace culture where everyone feels valued and respected.

The course also supports organisations in meeting their legal obligations under the Equality Act 2010 and the Worker Protection (Amendment of Equality Act 2010) Act 2023 by helping employers demonstrate that they have taken reasonable, proactive steps to prevent sexual harassment in the workplace.

By the end of the course participants will be able to:

• Understand the legal definition of sexual harassment and employers' responsibilities under UK legislation.
• Recognise behaviours that may constitute sexual harassment, including verbal, non-verbal, physical and online conduct.
• Understand the impact of sexual harassment on individuals, teams and organisational culture.
• Identify the difference between acceptable workplace behaviour and inappropriate conduct.
• Respond appropriately if they experience or witness sexual harassment.
• Understand the importance of bystander intervention and how to challenge inappropriate behaviour safely and professionally.
• Know how to report concerns and access appropriate support within their organisation.
• Help create a respectful, inclusive and psychologically safe workplace where inappropriate behaviour is addressed early.
• Support their organisation in taking proactive steps to prevent sexual harassment and foster a culture of dignity and respect.

• Understand what constitutes sexual harassment under UK law.
• Recognise inappropriate workplace behaviours and understand their impact.
• Develop the confidence to respond appropriately to concerns.
• Promote respectful communication and professional workplace behaviour.
• Understand employers' and employees' responsibilities for preventing sexual harassment.
• Encourage positive bystander intervention and early action.
• Help organisations create safe, respectful and legally compliant workplaces.

Our Preventing Sexual Harassment in the Workplace course is designed to help organisations across Devon create workplaces where everyone is treated with dignity, respect and professionalism. Participants will gain a clear understanding of what constitutes sexual harassment, why it occurs and the practical steps individuals and organisations can take to prevent it.

The programme goes beyond legal compliance by equipping employees and managers with the knowledge, confidence and practical skills to recognise inappropriate behaviour, respond appropriately to concerns, challenge unacceptable conduct safely and contribute to a positive workplace culture where everyone feels safe, valued and respected.

The course also supports employers across Devon in meeting their legal responsibilities under the Equality Act 2010 and the Worker Protection (Amendment of Equality Act 2010) Act 2023 by helping organisations demonstrate that they have taken reasonable, proactive steps to prevent sexual harassment in the workplace.

By the end of the course participants will be able to:

• Understand the legal definition of sexual harassment and employers' responsibilities under UK legislation.
• Recognise behaviours that may constitute sexual harassment, including verbal, non-verbal, physical and online conduct.
• Understand the impact of sexual harassment on individuals, teams and organisational culture.
• Identify the difference between acceptable workplace behaviour and inappropriate conduct.
• Respond appropriately if they experience or witness sexual harassment.
• Understand the importance of bystander intervention and how to challenge inappropriate behaviour safely and professionally.
• Know how to report concerns and access appropriate support within their organisation.
• Help create a respectful, inclusive and psychologically safe workplace where inappropriate behaviour is addressed early.
• Support their organisation in taking proactive steps to prevent sexual harassment and foster a culture of dignity and respect.

Our Preventing Sexual Harassment in the Workplace course is designed to help organisations across Somerset create workplaces where everyone is treated with dignity, respect and professionalism. Participants will gain a clear understanding of what constitutes sexual harassment, why it occurs and the practical steps individuals and organisations can take to prevent it.

The programme goes beyond legal compliance by equipping employees and managers with the knowledge, confidence and practical skills to recognise inappropriate behaviour, respond appropriately to concerns, challenge unacceptable conduct safely and contribute to a positive workplace culture where everyone feels safe, valued and respected.

The course also supports employers across Somerset in meeting their legal responsibilities under the Equality Act 2010 and the Worker Protection (Amendment of Equality Act 2010) Act 2023 by helping organisations demonstrate that they have taken reasonable, proactive steps to prevent sexual harassment in the workplace.

Our Preventing Sexual Harassment in the Workplace course is designed to help organisations across Cornwall create workplaces where everyone is treated with dignity, respect and professionalism. Participants will gain a clear understanding of what constitutes sexual harassment, how it can arise in the workplace and the practical steps individuals and organisations can take to prevent it.

The programme goes beyond legal compliance by equipping employees and managers with the knowledge, confidence and practical skills to recognise inappropriate behaviour, respond appropriately to concerns, challenge unacceptable conduct safely and contribute to a positive workplace culture where everyone feels safe, valued and respected.

The course also supports employers across Cornwall in meeting their legal responsibilities under the Equality Act 2010 and the Worker Protection (Amendment of Equality Act 2010) Act 2023. It helps organisations demonstrate that they are taking reasonable, proactive steps to prevent sexual harassment in the workplace.