Managing Absence


Aims of the course

This one-day training course will give participants the insight and practical skills to deal with absence at work. Helping to develop a framework for attendance issues, learners will be able to transfer knowledge from the course straight into their workplace in a positive, constructive manner.


Who will benefit from attending?

Suitable for anyone who manages people, deals with lateness or persistent absence as well as those wanting to boost team productivity by managing absence more efficiently.


Reference Nr.:
Experience Level:
Main Group


Participants will learn to:

  • Reduce absenteeism
  • Improve efficiency
  • Reduce costs
  • Improve motivation
  • Create a positive organisational culture
  • Resolve problems in a structured way
  • Provide useful records in case of dispute in work/life balance

Key topics covered:

  • The impact of absence on the organisation
  • Getting it right: work and life balance
  • The work/life checklist
  • The Return to Work (RTW) interview
  • Questioning with confidence and in an non-invasive manner
  • Effective questions to ask a RTW employee
  • Understanding root reasons of absence within individual cases
  • Absence management policies
  • Action planning

What is included?

The majority of our courses are customised and delivered in house.  Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people.  This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.