Communication Skills


Aims of the course

Communication skills are an essential part of everybody’s standard toolkit. This popular one-day course gives participants the skills to needed to communicate and collaborate with others, effectively and with impact. 

Who will benefit from attending?

This course is suitable for anyone, in any role, looking to strengthen their communication and collaboration skills.


Reference Nr.:
Experience Level:
Main Group


Participants will learn to:

  • Communicate effectively, confidently and clearly
  • Build up stronger business relationships
  • Avoid misunderstandings
  • Use communication as a tool to achieving and influencing outcomes


Key topics covered:

  • Key characteristics of a skilled communicator
  • Different communication styles
  • Presenting a positive image through communication
  • Understanding common barriers to communication
  • Achieving results in your communications with others
  • Building collaborative relationships that emphasise trust and respect
  • Communicating effectively using simple, concise and direct language
  • Enhancing your active listening skills to avoid common misunderstandings
  • Fostering effective communication within your workplace
  • Dealing with difficult communication scenarios


What is included?

The majority of our courses are customised and delivered in house.  Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people.  This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.