Taking and Writing Effective Minutes

Business Skills

Aims of the course

Our interactive and practical training course equips participants with the knowledge and skills to write effective minutes in meetings.


Who will benefit from attending?

Beneficial for anyone who wants to learn how to take minutes. Popular for administrative assistants, PAs and secretaries, although participants come from a broad spectrum of roles.


Reference Nr.:
Experience Level:
Main Group


Participants will learn to:

  • Appreciate the role of a minute taker
  • Prepare for a meeting
  • Select as appropriate from the range of tools and methods needed to fulfil diverse tasks
  • Use and apply active listening when taking minutes
  • Identify different minute styles (e.g. formal minutes, information minutes, action minutes)
  • Present minutes in different formats
  • Respond to issues of confidentiality


Key topics covered:

  • Why meetings are held and their varying purposes
  • The roles and responsibilities of different meeting attendees
  • Planning and preparing for meetings, including working with the chairperson
  • Exploring the different types of minutes, tools and methods for recording notes
  • Identifying the skills needed to write effective minutes
  • Review & action planning


What's included?

The majority of our courses are customised and delivered in house.  Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people.  This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.