Introduction to Business Process Mapping

Business Skills

Aims of the course

Effective business processes are essential to the delivery of organisational objectives. This course gives participants an understanding of why business process mapping is so important and strategies to both manage and implement this process. 

Who will benefit from attending?

Business owners, senior stakeholders, managers, consultants and anyone who within their profession needs to establish a system of business processes. 


Reference Nr.:
Experience Level:
Main Group


Participants will learn to:

  • Understand and control business processes from start to finish
  • Map out processes and plans in a linear, comprehensive fashion
  • Identify opportunities for development and improvement
  • Understand inefficient processes and how to implement improvements


Key topics covered:

  • Identifying business priorities
  • Learning how to shape priorities into processes & measures
  • Modelling simple business processes
  • Understanding key steps in business process mapping
  • Evaluating processes for efficiency
  • Identifying improvements and communicating change
  • Action planning


What is included?

The majority of our courses are customised and delivered in house.  Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people.  This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants. 

 Our Business Process Mapping Training Courses are customised and delivered to businesses based in the South West, UK. Whether you are in Devon, Somerset, Dorset, Cornwall or Wiltshire, we have trainers with the skills and expertise to deliver training courses which meet the unique needs of your staff. Contact us to discuss further.