Business Skills Courses

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Training South West delivers practical business skills training for organisations across Cornwall, Devon, Dorset and Somerset. Our courses help employees, managers and teams develop the workplace skills needed to improve productivity, communication, customer service, sales performance and overall business effectiveness.

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Not sure which business skills course is right for your team? Let's discuss your goals and recommend the most suitable training solution.

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Or call us on 0330 027 0207

We work with businesses, charities, public sector organisations and professional services teams to provide fully customised, in-house training that reflects real workplace challenges. Whether you want to strengthen presentation skills, improve time management, build sales confidence or help employees use AI more effectively, our business skills courses are designed to deliver practical outcomes.

Our Business Skills portfolio includes Presentation Skills Training, Time Management Training, Sales Training, AI Training in the Workplace and other practical development programmes tailored to your organisation.

Business skills training courses for organisations across Cornwall, Devon, Dorset and Somerset

Business Skills Training in Your Area

We deliver tailored business skills training across the South West of England. Explore our county training hubs below:


Advanced Report Writing
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Aims of the course:

This interactive one-day course is for people in business who are currently writing reports and are looking to increase the efficacy, influence and impact of their documents.

Who will benefit from attending?:

Anyone who wants to improve and enhance their report writing skills or techniques.

Quick Details:
Reference Nr: BSARW
Group: Main Group
Experience Level: Standard
Conducting Effective Meetings
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This training course, can be delivered face to face, via live webinar, or as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

Meetings are a vital part of any business. From brainstorming to decision making, it is important to ensure meetings are constructive and efficient.

In this course, participants will learn how to plan and facilitate meetings and group discussions at work. It offers a range of tools and techniques to help increase participation, enthusiasm, productivity and commitment as well as strategies on how to record and create value from meetings.

Who will benefit from attending?:

Managers and professionals from all business sectors with responsibility for chairing or running meetings, facilitating groups or ensuring successful group outcomes in the workplace. 

Quick Details:
Reference Nr: BSCEM
Group: Main Group
Experience Level: Standard
Developing A Business Plan

Our Developing a Business Plan training course equips individuals and teams with the practical skills needed to create clear, structured and commercially viable business plans.

Aims of the course:

Delivered face-to-face across the South West or via live webinar, this course sits within our wider Business Skills Training Courses and supports organisations looking to strengthen planning, decision-making and strategic thinking.

This practical training programme breaks down the key components of effective business planning, enabling participants to confidently develop plans that are both strategic and achievable.

For organisations looking to build broader capability, this course can also be combined with our Leadership Skills Training Courses and our Management Skills Training Courses. 

Participants will work on their own ideas and scenarios throughout the session, ensuring immediate relevance and impact.

Who will benefit from attending?:

This course is ideal for:

Quick Details:
Reference Nr: BSDBP
Group: Main Group
Experience Level: Standard
Networking Master Class

Our 'Networking Master Class' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This course will equip participants the practical skills to develop a productive business network. It will help identify the types of networks that can be built as well as strategies to identify targets and nurture relationships.

Who will benefit from attending?:

Anyone who wants to improve upon their networking skills and use business relationships to enhance their influence and job performance.

Quick Details:
Reference Nr: BSNMC
Group: Main Group
Experience Level: Standard
Presentation Skills Training Course
Need to improve confidence and impact when presenting?
Or call us on 0330 027 0207

If employees lack confidence when presenting, struggle to engage their audience or find it difficult to communicate ideas clearly, this presentation skills training course provides practical tools to deliver confident, structured and impactful presentations.

Designed for professionals who need to present internally or externally, the course focuses on building confidence, improving delivery and structuring content effectively to achieve better outcomes.

Participants learn how to engage their audience, communicate key messages clearly and present with greater impact, whether delivering team updates, client presentations or formal presentations.

Aims of the course:

This presentation skills training course is designed to help individuals build confidence, improve delivery and communicate ideas more effectively when presenting.

For many people, presenting can feel uncomfortable or challenging. This course focuses on developing a more confident and natural approach, helping participants move beyond simply “getting through” presentations to delivering clear, engaging and persuasive messages.

Participants will learn how to plan and structure presentations, engage their audience, build rapport and communicate key messages with greater clarity and impact.

Through practical exercises and presentation practice in a supportive environment, individuals receive tailored feedback to help them refine their style, strengthen their delivery and develop confidence when presenting in a range of workplace situations.

Presentation Skills Training Course

Who will benefit from attending?:

Anyone who needs help with their presentation skills, whether presenting at work or externally, to 5 or 500 people.

Quick Details:
Reference Nr: BSPS
Group: Main Group
Experience Level: Standard
Using AI in the Workplace Training Course
Want your team to use AI confidently and responsibly?
Or call us on 0330 027 0207

As artificial intelligence becomes more widely used in the workplace, many organisations are looking for practical ways to use AI tools effectively while managing risks around accuracy, data protection and responsible use.

This AI in the workplace training course provides a clear, practical introduction to using AI tools to support everyday tasks, improve efficiency and enhance productivity.

Participants learn how to use AI safely and effectively, understand its limitations and apply it in a way that adds real value to their role without compromising quality or compliance.

Aims of the course:

This AI training course helps businesses understand how to use tools such as ChatGPT and Microsoft Copilot to improve productivity, automate tasks and enhance everyday workplace productivity.

Across the South West, (including Bristol, Bath, Taunton and Yeovil), businesses are increasingly looking for ways to improve efficiency, reduce workload and make better use of digital tools.

AI offers significant opportunities, but without the right knowledge, many teams struggle to use it effectively.

This training provides a clear, structured introduction to AI in the workplace, helping employees understand not just what AI can do, but how to apply it in a way that supports their role and responsibilities — with no technical experience required.

In this course, we focus on real workplace scenarios, including:

  • Drafting emails and internal communications more efficiently
  • Using tools such as ChatGPT, Microsoft Copilot and Canva to create website and blog content
  • Improving customer service responses using AI support tools
  • Summarising and navigating documents and reports
  • Supporting administrative and operational tasks

By focusing on these everyday applications, participants gain the confidence to use a range of essential AI tools in a way that delivers immediate value.

All our training is delivered by experienced business trainers with real-world expertise in applying AI within organisations.

AI in the Workplace Training Course

Who will benefit from attending?:

This AI in the workplace training course is designed to help organisations improve productivity, streamline processes and make effective use of tools such as ChatGPT and Microsoft Copilot in day-to-day work.

The course is particularly suitable for:

  • Small to medium-sized businesses looking to use AI to save time and improve efficiency
  • Managers and team leaders who want to improve team productivity and support employees in using AI tools effectively
  • Administrative, customer service and marketing teams using AI for emails, content creation and routine tasks
  • Anyone new to AI who wants practical, easy-to-apply skills for using tools such as ChatGPT in the workplace
Quick Details:
Group: Main Group
Experience Level: Standard
AI Training for Somerset Businesses

Equip your teams with the skills and confidence to use Artificial Intelligence effectively in the workplace with our practical AI training courses in Somerset. Designed for professionals across all sectors, this course focuses on how AI tools can be used to improve productivity, streamline tasks and support better decision-making in day-to-day work.

Whether you are based in Taunton, Yeovil, Bridgwater or anywhere across Somerset, we deliver tailored AI training that aligns with your organisation’s needs. From understanding the basics of AI to applying tools such as ChatGPT in real work scenarios, our courses help teams use AI safely, responsibly and with confidence.

Book here to discuss your AI training needs

Or call us on +44 (0)330 027 0207
Aims of the course:

This AI training course in Somerset aims to build confidence and capability in using Artificial Intelligence tools effectively within the workplace. The programme focuses on helping participants understand how AI can be applied to everyday tasks such as communication, research, content creation and problem-solving, while improving productivity and efficiency. It also aims to develop practical skills in using tools such as ChatGPT in a safe, responsible and commercially appropriate way, with a clear understanding of limitations, risks and data protection considerations.

Through real-world examples and hands-on application, participants will gain the knowledge and confidence to integrate AI into their roles, supporting better decision-making and more efficient ways of working.

The course also supports organisations across Somerset in adopting AI in a structured and practical way, ensuring teams can use these tools to add value without compromising quality, accuracy or compliance.

AI Training for Businesses in Somerset

Who will benefit from attending?:

This AI training course in Somerset is suitable for professionals across all roles and sectors who want to understand how Artificial Intelligence can support their day-to-day work. It is particularly valuable for managers, team leaders and employees who are looking to improve productivity, streamline tasks and work more efficiently using AI tools. The course is also beneficial for teams involved in communication, administration, marketing, customer service and project delivery, where AI can support activities such as writing, research, data handling and problem-solving. No prior technical knowledge is required, making it accessible to anyone looking to build practical AI skills for the workplace. Organisations across Taunton, Yeovil, Bridgwater and the wider Somerset area will benefit from developing teams who can use AI confidently, responsibly and effectively.

Quick Details:
Group: Main Group
Experience Level: Standard
AI Training for Dorset Businesses

Our Using AI in the Workplace Training Course helps organisations and professionals understand how to use Artificial Intelligence effectively, safely and responsibly within the workplace. We also deliver dedicated Business Training Courses in Dorset for organisations looking for practical, face-to-face AI training delivered in-house.

We regularly provide AI training for businesses and teams across Dorset, including Bournemouth, Poole, Dorchester, Weymouth, Christchurch, Ferndown, Wimborne, Blandford Forum, Shaftesbury and surrounding areas.

This highly practical AI training course focuses on helping participants understand how tools such as ChatGPT and other AI technologies can support productivity, communication, content creation, research, administration and day-to-day business tasks. Delegates also explore important considerations around data protection, ethical use, accuracy and responsible AI implementation within professional environments.

Designed for organisations across Dorset wanting to improve efficiency, innovation and digital capability, this course gives participants practical AI skills that can be applied immediately within the workplace.

Aims of the course:

AI Training for Dorset Businesses

This AI Training Course in Dorset is designed to provide participants with a clear understanding of how Artificial Intelligence can be applied effectively within the workplace to improve productivity, efficiency and decision-making. The course focuses on practical application, ensuring participants can confidently use AI tools in their day-to-day roles.

Participants will learn how to identify opportunities where AI can add value, how to use AI tools to support tasks such as content creation, data analysis and communication, and how to apply structured approaches to maximise output quality. The course also aims to build awareness of risks, including accuracy, bias, data protection and ethical considerations, ensuring responsible and informed use of AI across organisations in Dorset, including Bournemouth, Poole, Dorchester and Weymouth.

By the end of the training, participants will have the knowledge, confidence and practical frameworks needed to integrate AI into their work effectively, supporting improved performance and smarter ways of working.

Who will benefit from attending?:
  • Professionals across Dorset looking to improve productivity using AI tools
  • Managers and team leaders exploring how AI can support team performance and decision-making
  • Employees in Bournemouth, Poole, Dorchester and Weymouth wanting to use AI more effectively in their roles
  • Teams responsible for content creation, communication or data analysis
  • Organisations beginning to adopt AI and needing practical guidance on implementation
  • Individuals seeking to understand how to use AI safely, responsibly and with confidence in the workplace
Quick Details:
Group: Main Group
Experience Level: Standard
AI Training for Devon Businesses

We deliver practical, instructor-led AI Training across Devon, helping organisations understand how artificial intelligence can be used safely, effectively and responsibly to improve productivity, communication and workplace performance.

This highly practical AI training course focuses on real-world business applications of artificial intelligence, helping participants understand how AI tools can support everyday tasks, improve efficiency and enhance decision-making without requiring technical expertise.

We regularly provide AI training for businesses and teams across Devon, including Exeter, Plymouth, Torquay, Paignton, Newton Abbot, Barnstaple, Tiverton, Exmouth, Bideford and surrounding areas.

To view the full course overview, visit our AI in the Workplace Training Course page or explore our wider Business Training Courses in Devon .

Book Your Free Consultation

Speak with us about your organisation’s AI training requirements. We can tailor training specifically to your industry, business processes and organisational objectives, ensuring participants learn practical ways to apply AI within their roles.

Training can be delivered onsite anywhere across Devon and adapted for managers, leadership teams, operational staff, customer-facing employees or mixed departments.

Arrange a Meeting
Aims of the course:

This AI Training Course for Devon Businesses is designed to help employees, managers and teams understand how artificial intelligence can be used safely, effectively and responsibly within the workplace to improve productivity, communication and business performance.

The course focuses on practical applications of AI rather than technical development. Participants learn how artificial intelligence can support everyday tasks, streamline workflows, reduce administrative burden and help teams work more efficiently without requiring specialist technical knowledge.

Many organisations across Devon are exploring how AI can help improve productivity, save time and support decision-making, but often lack clarity around where to start or how to use these tools effectively. This practical AI training programme provides participants with the knowledge, confidence and practical skills needed to apply AI successfully within real workplace situations.

Throughout the course, participants explore AI tools, prompt-writing techniques, productivity applications, communication support, content creation and responsible AI usage. Delegates learn how to use AI to improve efficiency while understanding the limitations, risks and ethical considerations associated with artificial intelligence.

Our Devon AI training is highly interactive and tailored to the needs of your organisation. Training can be adapted for leadership teams, managers, administrative staff, customer-facing employees, operational teams or mixed departments wanting to understand and benefit from AI within their roles.

We regularly deliver AI training for organisations across Exeter, Plymouth, Torquay, Paignton, Newton Abbot, Barnstaple, Tiverton, Exmouth, Bideford and surrounding Devon areas, helping businesses embrace artificial intelligence with confidence while improving productivity, efficiency and workplace performance.

Who will benefit from attending?:

This AI Training Course for Devon Businesses is suitable for organisations wanting to improve productivity, increase efficiency and help employees understand how artificial intelligence can be applied safely and effectively within workplace environments.

The course is particularly valuable for businesses looking to save time, streamline repetitive tasks, improve communication and explore practical uses of AI across departments. Training is tailored to the needs of your organisation and can be adapted for both experienced professionals and employees who are completely new to artificial intelligence.

Participants who typically benefit from attending include:

  • Managers and leaders wanting to understand how AI can support decision-making, productivity and business performance
  • Administrative and office-based employees looking to reduce repetitive tasks and improve efficiency
  • Customer-facing staff wanting to use AI to support communication, content creation and customer interactions
  • Marketing professionals interested in using AI for research, content development and campaign support
  • HR professionals looking to improve efficiency in recruitment, administration and people processes
  • Teams wanting to improve productivity, organisation and day-to-day workplace effectiveness
  • Organisations exploring the opportunities, risks and responsible use of artificial intelligence within business environments
  • Businesses across Devon wanting practical AI training tailored to real workplace applications and organisational challenges

We regularly deliver AI training for organisations across Exeter, Plymouth, Torquay, Paignton, Newton Abbot, Barnstaple, Tiverton, Exmouth, Bideford and surrounding Devon areas.

AI Training for Devon Businesses

Quick Details:
Group: Main Group
Experience Level: Standard
AI Training for Cornwall Businesses

Looking for AI Training in Cornwall?

Our AI Training Course helps employees, managers and business owners understand how Artificial Intelligence can be used safely, effectively and responsibly in the workplace. As part of our wider programme of Business Training Courses in Cornwall, this practical course is delivered onsite across Cornwall, including Truro, Falmouth, Newquay, St Austell, Penzance, Redruth and Camborne.

Participants learn how to use AI tools to improve productivity, streamline routine tasks, enhance creativity and support decision-making whilst understanding the risks, limitations and ethical considerations associated with AI technologies.

Book Your Free Consultation

Interested in introducing AI into your organisation? Let's discuss your objectives and design a practical AI training programme for your team.

Arrange a Free Consultation

Or call us on 0330 027 0207

Aims of the course:

Artificial Intelligence is rapidly changing how organisations operate. This course helps participants understand the practical applications of AI in the workplace and develop the skills needed to use AI tools confidently, ethically and effectively.

By the end of the course, participants will be able to:

  • Understand what AI is and how it can support workplace productivity.
  • Identify practical opportunities for AI within their role and organisation.
  • Use AI tools to streamline routine tasks and improve efficiency.
  • Create more effective prompts to generate better AI outputs.
  • Evaluate AI-generated content critically and responsibly.
  • Understand the risks, limitations and ethical considerations of AI.
  • Improve creativity, problem-solving and decision-making using AI tools.
  • Develop an action plan for implementing AI effectively in the workplace.
Who will benefit from attending?:

AI Training Course for Cornwall Businesses

This course is ideal for:

  • Business owners exploring how AI can support growth and efficiency.
  • Managers seeking to improve team productivity and performance.
  • Employees looking to save time on routine tasks.
  • Administrative professionals managing documentation and communication.
  • Marketing and sales professionals creating content and campaigns.
  • HR professionals supporting recruitment, training and employee engagement.
  • Customer service teams looking to improve responsiveness and efficiency.
  • Organisations beginning their AI adoption journey.
Quick Details:
Group: Main Group
Experience Level: Standard

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