South West Training Blog

Articles, tips, guides and blogs around business skills, training, professional courses and development in addition to South West relevant news.

Essential Cross-Cultural Skills for the Dorset Tourism Industry

Essential Cross-Cultural Skills for the Dorset Tourism Industry
Dorset is beautiful – in fact, it is so beautiful that the tourism industry attracts almost half a million foreign tourists a year and contributes just under £230 million a year to the Dorset economy. The growing attraction of Dorset as a holiday destination is clearly evident in the increasing numbers of cruise ships docking at Portland Port, with Dorset bound tourists doubling from 30,000 to 60,000 from the previous year. With 80% of cruise ships’ passengers choosing to stay in Dorset (and hence contribute to the economy), the Dorset tourist industry has every reason to be excited. To capitalise upon...
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How Reciprocity is Effectively used in International Business

How Reciprocity is Effectively used in International Business

Reciprocity is a word many people have heard of before however few can define the mechanisms of this concept in business even though they may experience it all the time and as it happens right in front of their eyes. The purpose of this blog is to explain why one feels the need to return favours and how businesses or anyone can take advantage of the phenomenon.
 

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Cultural Competency - A Military Perspective

Cultural Competency - A Military Perspective
When thinking of culture, first thing that comes to mind for most people is the culture of a certain country or ethnic group. However, working fields also have a specific culture. The military, for example, has a distinct culture that can cause problems when military staff are required to see a therapist. How can the cultural gap that arises in such a situation be bridged?Maybe you have never heard of the term “cultural competency,” i.e. the understanding, acknowledgement and appreciation of a therapist concerning the differences between his patients and the effects these differences have on the therapy itself. However, according...
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