Training South West Blog

Key Takeaways of this Best Practice Guide   Management training equips managers with the practical skills needed to lead people, communicate effectively, make sound decisions and improve tea...

Creating an inclusive workplace isn't about complicated initiatives, endless policies or worrying about saying exactly the right thing. It's about the everyday behaviours that help team members feel r...

Diversity, Equality and Inclusion (DEI) training, also known as 'EDI), is a critical driver of business performance and one of our most popular courses.  For businesses across Some...

Many employees say they simply don't have enough time to get everything done. Deadlines are tight, inboxes are overflowing and meetings seem to fill the working day. Yet despite being constantly busy,...

For many organisations across Dorset, Devon, Cornwall, and Somerset, dealing with the public is part of daily life. Whether in councils, housing services, healthcare settings or customer-facing r...

Communication problems in organisations rarely begin with shouting or conflict. They begin with small words. Words that sound harmless, feel polite and avoid discomfort.   "Fine"  "Fine...

Diversity and inclusion training has become one of the most requested workplace development programmes across our South West client base. From Cornwall and Devon to Somerset and Dorset, organisations ...

How everyday conversations can spiral out of control  "He's a good worker, so I didn't want to make it awkward." Common management sentiment  That single thought sits behind more grieva...

Why is Lean Project Management Important?  One challenge shared by most South West business is that they have too much work and too little time! Projects can stretch on longer than plan...

Running a small business means wearing many hats. One moment you're overseeing operations, the next you're de-escalating interpersonal issues within your team. Among the most challenging of those issu...

DEI Training is one of the largest-selling courses in the Southwest  In recent years, Diversity, Equity, and Inclusion (DEI) has gained significant importance, particularly in local Southwest org...

"Diversity is being invited to the party and inclusion is being asked to dance. However, belonging is dancing like no one's watching". Verna Myers, a noted inclusion strategist and cultural ...

Good time management is far more valuable than helping you hit your goals...  Although increased productivity is incredibly valuable, being on top of time management will also help...

Are difficult conversations part of your role?  If so, you'll already know how emotionally demanding and mentally draining they can be. Whether you're managing underperformance, responding to cus...

 Top 3 Equality, Diversity and Inclusion Training Fails in a Nutshell When delivered well, Equality, Diversity, and Inclusion training can be incredibly valuable to business productivit...

Creating workplaces where people feel respected, valued and able to contribute fully is no longer simply a "nice to have". For organisations across the South West, equality, diversity and inclusion (E...

.If your role involves speaking to customers over the phone, you'll know how important it is to get it right. Telephone communication plays a critical role in shaping customer experience. A positive i...

Why Written Communication Still Matters in the Workplace Written communication remains one of the most important, and often overlooked, workplace skills. Whether it's emails, reports, proposals or int...

Any organization, whether a business, charity or association, relies on good communication skills in order to be successful.  Having people that can deal with the challenges of both internal and ...

 Are you looking to boost your leadership performance?  Ready for some great tips to help you lead with credibility?  Although skilled leadership takes time and practice, you can b...